Claims & Litigation Specialist — Impactful Support

NSW Health; Council of the City of Sydney; Hybrid; AUD 104,000 - 108,000; Full time

Job summary

A government health organization in New South Wales is seeking a Claims & Litigation Officer to support their staff in challenging situations. This role involves managing diverse cases with accuracy and compassion while communicating with stakeholders. Ideal candidates will be organized and detail-focused, with strong computer skills. The position offers permanent employment with hybrid work opportunities and a competitive salary package.

Benefits

Flexible or Hybrid Work Agreements

Paid Allocated Day Off (ADO) each month

Generous salary packaging options

Career development opportunities

Modern workplace amenities

Qualifications

• Experience in managing high-volume workloads under pressure.
• Ability to communicate and handle confidential information with care.
• Proficient in interpreting policies and procedures.

Responsibilities

• Manage a high-volume workload with competing deadlines.
• Communicate with employees facing medical or financial stress.
• Interpret and apply legislation, awards, policies and procedures.
• Ensure service level agreements are met and records are audit-ready.
• Sourcing historical information from multiple systems.

Skills

Empathy

Organizational skills

Detail-oriented

Computer skills

Job description

A government health organization in New South Wales is seeking a Claims & Litigation Officer to support their staff in challenging situations. This role involves managing diverse cases with accuracy and compassion while communicating with stakeholders. Ideal candidates will be organized and detail-focused, with strong computer skills. The position offers permanent employment with hybrid work opportunities and a competitive salary package.