Chocolate Shop Barista & Customer Experience Lead

Lindt & Sprüngli (Canada), Inc; Canberra; On-site; AUD 28,000 - 34,000; Full time

Benefits offered by this job

Birthday day off

Free hot drinks

50% staff discount

Career development

Job summary

Lindt & Sprüngli (Canada), Inc is seeking a friendly Retail Store Team Member for our Canberra store. You’ll engage customers, prepare chocolate beverages, and share product knowledge to create a memorable Lindt experience in a fast-paced retail environment.

Join a vibrant team that values passion, excellence, and inclusive culture, with opportunities to develop leadership skills and grow within the Lindt brand.

Qualifications

• Previous experience in a fast-paced café or retail environment.
• Love Lindt Chocolate and be able to share that passion with customers.
• Strong customer service mindset and a friendly, confident manner.
• Willingness to work flexible hours, including weekends.

Responsibilities

• Creating meaningful relationships with customers by providing a unique Lindt experience.
• Preparing customer beverage orders at the chocolate bar.
• Educating and informing customers on Lindt Chocolate products with passion and in-depth knowledge.
• Being our Lindt ambassadors and delivering exceptional customer service to all.

Skills

Customer service

Barista experience

Retail experience

Job description

Lindt & Sprüngli (Canada), Inc is seeking a friendly Retail Store Team Member for our Canberra store. You’ll engage customers, prepare chocolate beverages, and share product knowledge to create a memorable Lindt experience in a fast-paced retail environment.

Join a vibrant team that values passion, excellence, and inclusive culture, with opportunities to develop leadership skills and grow within the Lindt brand.