Child and Family Case Worker

UnitingCare Health Pty Ltd.; Toowoomba Regional; Hybrid; AUD 61,000 - 86,000; Full time

Benefits offered by this job

NFP Salary Packaging

Job summary

UnitingCare Queensland is recruiting a Child and Family Case Worker in Toowoomba to lead in-home case management for intensive family services. You’ll support vulnerable families with therapeutic and practical care, developing collaborative plans and facilitating access to specialist services.

The role requires a Bachelor’s degree in a relevant field, 2+ years in case management, and knowledge of domestic family violence, with a focus on culturally safe practice.

Qualifications

• Bachelor’s degree or higher in Social Work, Counselling, Psychology or Humans Services.
• Minimum 2 years’ experience in case management and child protection.
• Knowledge of Domestic Family Violence and impact on children.
• Understanding of First Nations peoples, cultures and society, culturally safe practice.
• Current QLD Blue Card and open QLD driver’s licence.
• Eligibility to work in Australia.

Responsibilities

• Provide a mix of therapeutic and in-home practical care to support vulnerable families.
• Actively engage, assess and develop collaborative case plans to prioritise concerns.
• Prepare families to be referred to specialist support services.

Skills

Case management

Domestic Family Violence knowledge

Cultural awareness

Trauma-informed practice

Attachment Theory

Driver's licence

Education

Bachelor’s degree or higher in Social Work, Counselling, Psychology, Humans Services

Job description

Child and Family Case Worker### Child and Family Case WorkerApply: Onsite: Toowoomba: Full time: Posted Today: End Date: November 20, 2026 (29 days left to apply): JR124918**Child and Family Case Worker | Intensive Family Support Service | Toowoomba** * **Employment Term:** Maximum Term to 29 March 2027 | Full-Time (38 hours per week)* **Location:** Toowoomba* **Remuneration:** $53.43 per hour + Super + $ NFP Salary Packaging (save tax and increase your take home pay)* **Applications Close:** Applications will be reviewed as they are received and therefore may result in the role closing early if the right applicant is found. **Make a meaningful difference with UnitingCare Queensland**At UnitingCare we are leaders in crisis response, the protection of vulnerable people and children, financial resilience, and family wellbeing. Our FaDS (Family and Disability Services) team work passionately across Queensland to make a meaningful difference in people’s lives. As a **Child and Family Case Worker** you’ll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about. Let’s make a meaningful difference, together! **Your part in our UnitingCare team** The Intensive Family Support Service assists complex, vulnerable families who are at risk of entering the Child Protection system. We are a voluntary service who visits families in their homes approximately once a week for up to 12 months, enabling us to work together to keep children safe and achieve family goals. The Child and Family Case Worker will lead case management with families in a fast paced, high volume work environment to identify and prioritise their concerns. This role involves:* Providing a mix of therapeutic and in-home practical care to support complex, vulnerable and often hard to reach families.* Actively engage, assess and develop collaborative case plans to ensure we are prioritising the families' presenting concerns in turn preparing them to be referred to specialist support services. **What makes a difference for us?*** Bachelor’s degree or higher in a relevant field i.e. Social Work, Counselling, Psychology, Humans Services* A minimum of 2 years’ experience in case management and child protection - working directly with families, children, young people with complex needs.* A current knowledge and understanding of Domestic Family Violence and the impact on children. An understanding of First Nations peoples, cultures and society, and the issues which impact them.* A commitment to culturally safe practice.* A sound knowledge and understanding in Attachment Theory, Trauma-informed practice, and Child Development.* Current QLD working with children check (Blue Card).* Current open QLD drivers’ licence.* Eligibility to work in Australia. **What makes a difference for you?*** **Flexible work arrangements** to support work-life balance* **NFP Salary Packaging:** Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum. To learn more about this benefit watch the video via the following link: Salary Packaging Explained* **A recognition and rewards platform**, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs* **12 weeks paid parental leave** and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme* **Diversity and inclusive leave**, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events* **Career development opportunities** to challenge yourself, grow and make a meaningful difference* **A positive and inclusive team** based on respect, shared standards, strong values and a commitment to serving others**We’d love you to be part of our UnitingCare family**Joining our FaDS, team, you’ll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we’re a proud not-for-profit with more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, and have been leading by example for more than 100 years.***Child safe, Child friendly****UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:** *provide welcoming, safe and nurturing services for children** *implement measures to prevent child abuse and neglect within our services** *appropriately and immediately address child abuse and neglect if it does occur** abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme***Diversity & Inclusion****Our approach is simple – everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.****Safe workplace****We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.****Commitment to Safeguarding****We are committed in creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. We speak up for their safety to ensure their voices are heard. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare.*