Chief, Frontline Resources & Service Delivery

Australian Taxation Office

Townsville City

On-site

AUD 260,000 - 320,000

Full time

18 hours ago

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Job summary

Australian Taxation Office seeks a senior leader to join the Frontline Operations Group Executive as Deputy Commissioner, Frontline Resource Management. You will guide workforce, investment and performance strategies to deliver trusted services and strengthen compliance outcomes across tax, super and registry systems.

Leading a large, diverse workforce in a rapidly evolving service and compliance environment, you will translate enterprise priorities into practical delivery, drive capability at

Qualifications

Senior leadership experience with enterprise-wide governance and strategy development
Ability to translate complex priorities into practical, measurable delivery plans
Strong stakeholder engagement and change-management capabilities

Responsibilities

Lead workforce, investment and performance strategies to enable trusted services and strengthen compliance outcomes.
Shape the future of Frontline Operations and underpin its success through strategic workforce capability and digitally enabled service delivery.
Drive organisational performance, governance and continuous improvement across Frontline Resource Management, ensuring resilience and value for the community.

Job description

Leading a large, diverse workforce in a rapidly evolving service and compliance environment, you will translate enterprise priorities into practical delivery, drive capability at

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