Change Manager

Cbus Super Fund; City of Melbourne; On-site; AUD 120,000 - 180,000; Full time

Job summary

CBUS Super in Melbourne seeks a Senior Change Manager to drive member service transformation. You will develop and execute enterprise‑level change strategies across multiple workstreams, ensuring readiness, adoption and sustained outcomes for the fund and its members.

You will provide strategic advice to program sponsors, influence senior stakeholders, and mentor practitioners within the Change Practice, connecting transformation outcomes with teams and leaders.

Qualifications

• Experience in a similar Senior Change Manager role delivering organisational change in complex Superannuation or Financial Services industries.
• Proven success leading change across multiple concurrent workstreams and developing enterprise-level strategies.
• Exceptional stakeholder management and leadership across executive, senior and operational audiences.

Responsibilities

• Lead and execute integrated change strategies across concurrent, interdependent workstreams.
• Provide strategic advice to sponsors, senior leaders and governance forums, linking change to business and member outcomes.
• Coordinate engagement, communications, learning, readiness and adoption activities across delivery streams.

Skills

Senior Change Manager

Stakeholder management

Change strategy

Enterprise-level planning

Job description

Created by workers, for workers, CBUS Super is one of Australia’s most successful superannuation funds. For over four decades we’ve proudly represented those who help shape Australia, hard-working individuals who deserve to make the most of their retirement, no matter the industry. As an award-winning fund we’ve been recognised for the benefits provided to our members and our innovative investment approach. All while staying committed to our member first ethos as a proud Industry Fund.

About the role

CBUS is undertaking a significant enterprise transformation to enhance member services, improve operational effectiveness and uplift business capabilities across people, process, data, digital and technology. As Change Manager – Member Service Transformation, you will develop and execute enterprise-level change strategies across multiple interconnected workstreams, ensuring impacts, dependencies, readiness and adoption requirements are understood and effectively managed.

This role is important because it will connect transformation outcomes with the people who bring them to life. You will provide strategic advice to Program Leaders and Sponsors, influence senior stakeholders, coordinate change across business and technology teams, and create a cohesive experience for impacted employees and leaders. You will also contribute to the Change Practice by mentoring practitioners and strengthening capability.

Key accountabilities:

• Lead and execute integrated change strategies across concurrent, interdependent workstreams
• Provide strategic advice to sponsors, senior leaders and governance forums, creating a clear change narrative linked to business and member outcomes
• Assess cumulative impacts and coordinate engagement, communications, learning, readiness and adoption activities across delivery streams
• Build trusted stakeholder relationships, coach leaders and facilitate executive workshops to drive alignment and commitment
• Establish readiness indicators, adoption measures and governance reporting, while managing people-related risks

What will you bring?

• Experience in a similar Senior Change Manager role delivering organisational change in complex Superannuation or Financial Services industries
• Proven success leading change across multiple concurrent workstreams and developing enterprise-level strategies that drive readiness, adoption and sustainable outcomes
• Exceptional stakeholder management, with the ability to influence and lead coaching capabilities across executive, senior leadership and operational audiences
• Deep change management expertise across impact assessment, stakeholder engagement, communication, learning, readiness, adoption measurement and sustainment
• Resilience, adaptability and strong written, verbal, analytical and problem-solving skills with the ability to navigate and translate complex concepts clearly

Belong at CBUS

We value difference, and embrace people with diverse backgrounds, experiences, gender identities, abilities and thinking styles. We believe that, with diversity of perspectives and experiences, you get better teams and outcomes. We’re looking for people of all genders, races, nationalities, orientations and of all abilities to join us.

Like to know more about working with CBUS? Listen to some of our videos with members of the CBUS team on our website, cbussuper.com.au/careers

Applications Close: Monday 28 September 2026

This is a 12 month, full-time, maximum term contract based in Melbourne.