Change Lead – Digital Verification & Onboarding

Australia and New Zealand Banking Group Limited; City of Melbourne; On-site; AUD 125,000 - 150,000; Full time

Job summary

A leading financial services organization seeks a Change Lead in Melbourne to oversee the rollout of Digital Verification initiatives. This permanent role demands strong expertise in Institutional customer onboarding and automation, and requires effective stakeholder engagement. The successful candidate will manage various project activities and facilitate change management processes to ensure smooth delivery aligned with business objectives. A growth mindset is encouraged, with various benefits available to employees.

Benefits

Flexible working arrangements

Access to health and wellbeing services

Discounts on selected ANZ products and services

Qualifications

• Strong domain knowledge on Institutional customer onboarding, services, products.
• High level of expertise in automation and digital project & programme life cycles.
• Experience of interacting at senior levels in Financial Services.

Responsibilities

• Lead change management activities for Digital Verification rollout.
• Facilitate project delivery and maintain stakeholder relationships.
• Manage project plans, risks, and dependencies effectively.

Skills

Institutional customer onboarding

Automation and digital project management

Risk management framework understanding

Problem-solving skills

Job description

A leading financial services organization seeks a Change Lead in Melbourne to oversee the rollout of Digital Verification initiatives. This permanent role demands strong expertise in Institutional customer onboarding and automation, and requires effective stakeholder engagement. The successful candidate will manage various project activities and facilitate change management processes to ensure smooth delivery aligned with business objectives. A growth mindset is encouraged, with various benefits available to employees.