Chanel Counter Manager | Malvern Central

David Jones; Melbourne; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive remuneration

Employee discounts

Training and development

Sustainable practices

Job summary

David Jones is seeking a Chanel Counter Manager in Melbourne to lead a luxury beauty counter, delivering one-to-one client experiences and driving sales through expert service.

You will mentor a high-performing team, train on product knowledge, and ensure repeat business while upholding brand standards across Chanel and David Jones. This role requires a beauty therapy credential and retail leadership, with flexibility for retail hours, including weekends.

Qualifications

• Diploma or certificate in Beauty Therapy or Makeup Artistry.
• Proven ability to lead, motivate and develop high-performing teams.
• Experience in a customer-centric beauty environment is essential.
• Experience in Chanel or luxury beauty is highly desirable.

Responsibilities

• Lead from the front to deliver personalized client experiences.
• Inspire the team with product knowledge and recommendations.
• Provide exceptional service to achieve sales objectives.
• Collaborate with the team to grow return clientele.
• Build lasting relationships with customers through genuine interactions.

Skills

Leadership

Team motivation

People development

Customer service

Beauty industry experience

Education

Diploma or Certificate in Beauty Therapy or Makeup Artistry

Job description

The ROLE

As one of Australia's most iconic retailers we have a rich history of being a curator of world-class brands. Our people are driven by the passion and desire to inspire our customers with seamless service and experiences Like No Other. We empower our people to take risks, grow as a community and ensure we leave a future legacy. With many different career pathways in our business,David Jones is the destinationfor you to thrive.

David Jones is the home of Luxury Beauty, with an offering of the best international Luxury Beauty brands.As a Chanel Counter Manager, you will embody the values of the Chanel brand by creating a unique and personal one-to-one client experience in-store.You will generate maximum sales volume while providing superior client service and relate to customer needs ensuring repeat sales and loyal customers.

What YOUR DAY LOOKS LIKE

• Lead from the front, inspiring your team to provide an experience Like No Other for our customers.


• Share your passion for beauty with your team, and our customers, inspiring them with product knowledge and recommendations.


• Deliver exceptional, personalised treatments and service to achieve commercial objectives.


• Work closely with your team to empower our customers to look and feel their best.


• Build an ever-growing base of return clientele through genuine and insightful interactions.

What YOU'LL NEED TO THRIVE

• A Diploma or Certificate in Beauty Therapy or Makeup Artistry.


• Demonstrated ability to lead, motivate, and develop high-performing teams, fostering a culture of trust, accountability, and continuous improvement.


• Experience working within a customer-centric environment.


• Experience consulting in a beauty environment is highly desired.


• The ability to thrive in an environment where no two days are the same.


• Exceptional service mindset and adaptable communication skills.


• Flexibility to work retail hours which includes some late nights and weekends.


• Passion for both Chanel and David Jones, and representing our brands.

Why WORK FOR US?

• A competitive remuneration package and incentive scheme.


• Generous employee discounts across David Jones.


• A supportive, flexible and engaging environment that will support personal/professional development.


• Be a member of a company committed to sustainable practices


• Ongoing training and development to pursue individual ambitions


• Be a part of an organisation that is connected, works as one, and has a vision to inspire its people, customers, and community.


• We are a Work180 endorsed employer, you can read more about the benefits of working for David Jones here.

Our RECRUITMENT PROCESS

• Quick Apply: Submit your CV and answer a few key questions to get started.


• Chat Interview (20-25 mins): Share your experiences in an online chat, highlighting how your values align with ours.


• Video Interview: Next, impress us further by answering a question via video interview, showcasing your personality and potential.


• Face-to-Face Meet: Selected candidates will meet with the hiring manager to see how they fit into the team and wider business at David Jones.

About US

Since 1838, David Jones' limitless quest for innovation and progress established the brand as Australia's original influencer in fashion and lifestyle. Having revolutionised the way Australians shop, David Jones' creation of a social centre inspired and created lasting memories for past, present and future generations. Today, our vision to inspire Like No Other drives us to continue this legacy in our ambitious purpose to be the destination that inspires, with experiences and services Like No Other.

Our Thriving cultural pillars inspire our people to deliver on our vision and purpose. We are Customer Obsessed; curious to understand and dedicated to delighting them with seamless solutions as one team. We care for our people, customers, partners and community by creating Inclusive environments through belonging and respect. We Empower with implied trust to act with integrity, value our unique skills and be accountable for our decisions. We constantly seek Innovative ways of improving, changing and exploring ways that we can inspire.

David Jones is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.