Chanel Bauty Advisor

Chanel; Canberra; On-site; AUD 39,000 - 47,000; Full time

Benefits offered by this job

Wellbeing programs

Parental leave

Learning and development

Job summary

Chanel is hiring a casual Beauty Advisor for the Fragrance and Beauty Boutique in Canberra Centre. You will serve as a brand ambassador, delivering a tailored, memorable client experience at every point of sale and building lasting relationships with clients.

The role emphasizes passion for fragrance and makeup, with opportunities to grow within a luxury environment. Customer service excellence and collaboration with the team are essential in this dynamic setting.

Qualifications

• No formal qualifications required; passion for beauty and luxury retail preferred.
• Ability to build genuine relationships and connect with clients.
• Willingness to learn about Chanel products and brand storytelling.

Responsibilities

• Create tailor-made client experiences and personalized solutions at each visit.
• Share beauty tips to educate and inspire clients on Chanel products.
• Conduct makeup services and skincare consultations with product knowledge.
• Proactively invite clients to return for services and bookings.
• Promote cross-selling to achieve business objectives.
• Stay curious, learn continuously, and share knowledge with the team.

Skills

Exceptional client service

Interpersonal skills

Communication skills

Job description

Chanel is a world leader in creating, manufacturing, and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery, and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide.

Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths, and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired, and feel included now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organization and its people.

We are currently recruiting a casual Beauty Advisor to join our Fragrance and Beauty Boutique in Canberra Centre.

ABOUT THE ROLE

The Beauty Advisor creates a unique and memorable experience for each client, at every moment and at every point of sale. You will work as an ambassador of the brand to create a unique, genuine and long-lasting bond with the client, while understanding and contributing to business objectives.

WHAT IMPACT YOU CAN CREATE AT CHANEL

As a Beauty Advisor, you are the heartbeat of our brand. You will have the ability to create lasting moments with your clients, and build trusted relationships with client and team mates alike. Thinking 'outside the four walls' of the Boutique and considering the entire client experience across all touch points of Makeup, Fragrance and Skincare.

YOUR PASSION

Fragrance!! We would ideally love your passion to be fragrance, storytelling and romancing the client though our unique fragrance journey. We would welcome the opportunity for you to use your Fragrance experience to develop your career with Chanel.

WHAT WILL YOU DO?

• Create a tailor-made client experience and personalized solution for each client visit, using the CHANEL experience ritual and building long-lasting relationship with clients.
• Share beauty tips with clients to educate and inspire them and enrich their experience in using the Chanel products.
• Conduct makeup services and skincare consultations for clients utilizing your excellent beauty and product knowledge
• Proactively invite clients to come back for services and schedule appointments.
• Promote link selling and cross-selling in order to achieve business objectives
• Show curiosity to learn more in order to nourish the business culture and share trend knowledge, being pro-active in self-learning and development of the wider team.

WHAT YOU WILL BRING

• Eagerness and willingness to take care of the Chanel client, with an understanding of exceptional client service.
• Strong interpersonal and communication skills with the ability to establish emotional connection and build relationships.
• Previous retail experience and experience with sales targets and KPI's will be highly regarded
• Digital trend awareness, with capabilities to embrace changing technologies
• Curiosity, openness and eagerness to learn.
• Previous experience in a Fragrance and Beauty environment an advantage

WHAT CHANEL CAN OFFER YOU

In this position, you will have the opportunity to further develop your skills in luxury retail management and client service, through career planning resources, development through formal training programs (in-house and externally), coaching and more.

Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programs, learning and development opportunities, and parental leave for all parents globally.

We are an Equal Employment Opportunity Employer and personal attributes do not form part of the selection process. Our team is selected solely for their talents and capabilities. We welcome the opportunity to learn how we can leverage your unique abilities and experiences to drive us forward.