Centre Manager (Retail)

JLL; Victoria; On-site; AUD 150,000 - 200,000; Full time

Job summary

A leading real estate services firm is seeking a passionate Retail Centre Manager to lead a vibrant retail centre in Melbourne's CBD. The ideal candidate will have experience in retail property management and hold a Victorian Agents Representative Licence. Responsibilities include overseeing retail operations, managing tenant relationships, and preparing business plans. This role emphasizes strong leadership and organizational skills, with a focus on enhancing customer experience and achieving sales targets.

Qualifications

• Previous experience as a Centre Manager or in a similar role within the retail property industry.
• Strong leadership skills, with the ability to motivate and develop a team.
• Knowledge of retail property principles, with a focus on increasing sales and foot-traffic.

Responsibilities

• Oversee the retail component of a prominent mixed used precinct.
• Build and maintain relationships with tenants, providing on-demand services.
• Prepare and deliver business plans, budgets, and forecasts.

Skills

Leadership skills

Organisational skills

Communication skills

Proactive and self-motivated

Problem-solving

Education

Victorian Agents Representative Licence

Real Estate Licence

Job description

JLL empowers you to shape a brighter way

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Are you an experienced Centre Manager looking for an exciting opportunity to lead and manage a thriving retail centre? JLL is seeking a highly motivated and dynamic individual for the role of Retail Centre Manager at a mixed-use asset in Melbourne's CBD.

An overview of the role:

• Oversee the retail component of a prominent mixed used precinct working closely with a precinct general manager and large team.
• Work with retail team members across operations and marketing to support overall precinct delivery.
• This role is all about relationships and the fundamentals of retail management.
• This role would suit someone who wants to work in a larger team.
• Be pivotal in making an impact on this iconic mixed use asset and like to get things done!
• Ensure compliance with all JLL and client standard procedures.
• Build and maintain relationships with tenants, providing on-demand services and regular communication.
• Prepare and deliver business plans, budgets, and forecasts.
• Manage lease administration, ensuring accuracy and attention to detail.
• Collect rental payments and manage arrears effectively.
• Handle financial and accounting processes, including accounts payable, rent roll, and billings.
• Provide timely client reporting and internal reporting.
• Monitor legal compliance and liaise with relevant parties.
• Support project managers on tenant fit-outs and ensure the highest standards of repair and cleanliness.

Sound like you? This is what we’re looking for:

• Previous experience as a Centre Manager or in a similar role within the retail property industry.
• Victorian Agents Representative Licence or Real Estate Licence is required.
• Strong leadership skills, with the ability to motivate and develop a team.
• Excellent organisational skills and attention to detail.
• Knowledge of retail property principles, with a focus on increasing sales and foot-traffic.
• Proactive and self-motivated, with a commitment to superior client service.
• Ability to make tough decisions and problem-solving recommendations.
• Effective communication and relationship-building abilities.

What you can expect from us:

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like‑minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, celebrate it, and proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.

Location:

On‑site – Melbourne, VIC

Interested candidates, please apply following the link below quoting job reference number AFREQ469127.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.