Centre Manager headspace

Newcastle Anglican; Maitland; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

School enrolment discount

Salary packaging options

MAXXIA rewards

Professional development opportunities

Private health insurance

Career development opportunities

Fitness Passport access

Employee Assistance Program

Paid parental leave

Job summary

Newcastle Anglican’s headspace Maitland centre seeks a Centre Manager to lead operations, workforce, and service quality for youth services 12–25. You’ll ensure governance, collaborate across teams, and drive continuous improvement in a youth-friendly environment.

The role requires senior leadership, programme management experience, and a strong commitment to community engagement within a faith-based organisation offering development opportunities and supportive benefits.

Qualifications

• Tertiary qualification in Psychology, Social Work, OT or Mental Health Nursing.
• Full professional registration or membership with relevant discipline (AHPRA).
• Current driver’s licence and access to a registered vehicle.
• Australian work rights.
• Demonstrated management of a health or community service.
• Excellent leadership and staff development experience.
• Experience in complex programme management with planning, tasks, timelines, evaluation.
• IT skills including electronic client management systems and MS Office.
• Strong communication and stakeholder relationship skills.
• Ability to think conceptually and meet deadlines with minimal supervision.

Responsibilities

• Provide operational leadership across the multidisciplinary team.
• Ensure safe, accessible, youth-friendly services in line with governance.
• Coordinate workforce functions and on-site operations.
• Collaborate with Clinical Lead, Headspace National and partners to improve access and quality.
• Engage with community and local stakeholders to support service delivery.

Skills

Leadership

Programme management

Stakeholder engagement

Communication

IT skills

Time management

Strategic thinking

Analytical thinking

Health service management

Education

Tertiary qualification in Psychology, Social Work, Occupational Therapy or Mental Health Nursing

AHPRA registration (relevant discipline)

Tools

Microsoft Office

Electronic client management systems

Desktop IT literacy

Job description

Permanent Full-time

Make a positive difference in the lives of young people, enjoy career development opportunities, working with a supportive and dedicated team.

Location: headspace Maitland

Make a positive difference in the lives of young people, enjoy career development opportunities, working with a supportive and dedicated team.

About The Role

The Centre Manager is responsible for the operational leadership, workforce coordination, service quality and performance of headspace Maitland. The role ensures headspace Maitland operates in accordance with the headspace model, hMIF requirements, funding obligations, local service procedures, clinical governance arrangements and Newcastle Anglican Samaritans policies and procedures. The Centre Manager provides operational leadership across the multidisciplinary team and works closely with the Clinical Lead to ensure safe, accessible, youth-friendly, culturally responsive and evidence-informed services are delivered to young people aged 12 to 25 years, and their families, carers and support people.

The role supports effective service delivery across the four core headspace streams:

• mental health and wellbeing;
• physical and sexual health;
• alcohol and other drug services; and
• work and study support.

The Centre Manager is responsible for ensuring essential workforce functions are in place onsite on a regular and ongoing basis, including service management, clinical leadership, community awareness and engagement, headspace-specific reception, practice administration, youth participation, mental health and wellbeing care, and culturally specific roles where indicated.

The Centre Manager works collaboratively with the Community Services Manager, Clinical Lead, headspace National, the Primary Health Network, consortium partners, General Practitioners, private allied health providers, co-located services, Lead Agency clinical governance structures and local stakeholders to support service quality, access, compliance and continuous improvement.

Why Work for us?

Benefits

Newcastle Anglican places people at the centre of our work. As a part of a faith-based organisation, you have access to the following great benefits:

• Up to 40% discount on school enrolment fees at any of our Newcastle Anglican schools
• Salary packaging options (up to $611/fortnight)
• Access to MAXXIA rewards program
• Professional Development opportunities
• Discounted private health insurance through Medibank
• Career and development opportunities – we want you to flourish!
• Access to over 300+ gyms with the Fitness Passport Program
• Free access to our corporate Employee Assistance Program
• Paid parental leave or partner leave (after 12 months of service)
• You work for us, but we also want to work for you! Is there something important to you we have missed? Let’s talk about it!

Essential Qualifications And Registration

• Tertiary qualification in Psychology, Social Work, Occupational Therapy or Mental Health Nursing.
• Full professional registration or membership relevant to discipline, as follows:
  • Psychologists must hold full and current registration with the Australian Health Practitioner Regulation Agency.
  • Occupational Therapists must hold full and current registration with the Australian Health Practitioner Regulation Agency.
  • Mental Health Nurses must be Division 1 Registered Nurses with current AHPRA registration and mental health qualifications, credentialing and/or relevant mental health nursing experience.
  • Social Workers must hold an approved Social Work qualification and be eligible for, or hold, membership with the Australian Association of Social Workers.
• Current driver’s licence and access to a registered, comprehensively insured vehicle.
• Australian work rights.
• Demonstrated experience in the management of a health or community service, including effectively identifying, planning, organising and allocating resources (time, financial, human, materials, facilities)
• Excellent leadership qualities with demonstrated experience in supporting and developing health/community service executives
• Experience in complex programme management, including planning of programmes, identifying goals, associated tasks and timelines, implementation, monitoring and evaluation and associated administration/organisation
• Information management and technology skills including, experience in the use of electronic client/customer management systems, ability to use a desktop computer, familiarity with the Microsoft Windows environment and Microsoft Office applications
• Demonstrated communication skills of a high order, including the ability to negotiate and develop effective partnerships with internal and external stakeholders
• Proven ability to think conceptually, analyse complex issues, develop innovative solutions within organisational constraints combined with a high level of self-motivation and the ability to meet deadlines without direct supervision.
• Demonstrated experience in strength based and clinical supervision of staff, coupled with effective leadership skills
• Understanding of the Australian health care system and key issues in primary health care

The successful applicant will possess or willingness to obtain the following: NSW Working with Children Check, First aid & CPR certificate, and undertake a pre-employment functional medical.

Who we are?

Formally known as the Anglican Diocese of Newcastle, Newcastle Anglican is a faith-based organisation serving the people of the Hunter and Central Coast.

We offer a leading Christian presence to our community through our parishes, four schools, Anglican Care and Samaritans.

Our vision is for people to flourish because of what we do, inspired by the way of Jesus.

We provide a culturally safe environment for Aboriginal and Torres Strait Islander peoples and welcome all applications.

For more information on who we are and the work we do, visit www.newcastleanglican.org.au.

For further information and to obtain a copy of the full position description, please email our Talent Team at [e-mail].

You must have the right to live and work in Australia.

Samaritans promotes the safety, wellbeing and inclusion of all children and young people.

#SAMS