Centre Manager – Customer Experience & Operations

Kennards Self Storage; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

4 weeks on-the-job training

Ongoing development programs

SIP course contribution $299

Employee referral bonuses

Pro-rata annual leave and personal (s)

Job summary

Kennards Self Storage is seeking a Centre Manager to run a busy storage centre with near-total autonomy, supported by a Centre Manager and an experienced team. You will deliver top-tier customer service, drive sales, and maintain a well-presented facility.

The role offers full-time hours, a supportive culture, on-the-job training, and ongoing development opportunities within a family-owned Australian business. Expect a dynamic, customer-focused environment with opportunities for growth.

Responsibilities

• Oversee day-to-day operations of the centre and support the Assistant Manager
• Deliver outstanding customer service and sales to help customers find suitable storage and packaging solutions
• Maintain high standards of centre presentation, cleanliness, safety and maintenance
• Manage daily operations and administrative tasks
• Train, motivate, and hold the Assistant Manager accountable
• Contribute positively to KSS's culture and uphold the FREEDOM values
• Create space for change and implement improvements
• Work with a rotating roster including every second weekend

Job description

Kennards Self Storage is seeking a Centre Manager to run a busy storage centre with near-total autonomy, supported by a Centre Manager and an experienced team. You will deliver top-tier customer service, drive sales, and maintain a well-presented facility.

The role offers full-time hours, a supportive culture, on-the-job training, and ongoing development opportunities within a family-owned Australian business. Expect a dynamic, customer-focused environment with opportunities for growth.