CCLHD - Patient Support Assistant

NSW Health; Central Coast Council; On-site; AUD 45,000 - 46,000; Part time

Benefits offered by this job

Accrued day off each month

17.5% annual leave loading

Paid parental leave

Novated leasing

Relocation assistance

Discounted gym memberships

Job summary

Central Coast Local Health District is seeking a Patient Support Assistant to join a multidisciplinary team across Gosford and Woy Woy Hospitals. You will help maintain a safe, clean, and welcoming healthcare environment while supporting patients and staff in various clinical and non-clinical tasks.

The role involves cleaning, patient assistance with mobility and daily care, patient transport, and collaboration with clinical teams.

Qualifications

• Experience in cleaning in commercial/industrial or healthcare settings.
• Strong communication and customer service skills.
• Ability to work independently and as part of a team.

Responsibilities

• Provide high-quality cleaning across clinical and non-clinical areas as per service plans.
• Assist patients with mobility, washing, bathing and showering as directed.
• Transport patients safely for healthcare services, transfers and discharge.
• Support clinical staff with tasks that enable safe patient care.
• Provide mortuary assistance for care and transportation of deceased patients.
• Use technology and computer systems to complete administrative tasks and support service delivery.
• Provide respectful, compassionate, and professional customer service to patients, families, staff, visitors and other stakeholders.

Skills

Communication skills

Customer service

Teamwork

Basic computer skills

Cleaning experience in healthcare

Tools

Microsoft Office

Job description

Employment Type:Casual
Position Classification:Patient Support Assistant (CC)
Remuneration:$32.50 to $32.72 per hour
Hours Per Week:Various
Location:Gosford and Woy Woy Hospitals
Requisition ID:REQ694416
Applications Close:Sunday, 18 October 2026 at 11:59pm

Do you thrive in a team environment where your contribution truly matters? At Central Coast Local Health District (CCLHD), we are committed to Trusted Care, Better Health for Everyone, and we are looking for dedicated Patient Support Assistants to join our team and play an important role in supporting patients, staff, and the delivery of safe, high-quality healthcare.

About the Opportunity

As a Patient Support Assistant, you will work as part of a multidisciplinary team to support the patient journey across clinical and non-clinical areas. Your role is essential in maintaining a safe, clean, and welcoming healthcare environment, while also providing practical support to patients and clinical staff.

This is a diverse and rewarding role where no two days are the same. You will contribute to patient care and hospital operations by:

• Providing high-quality cleaning services across clinical and non-clinical areas in accordance with established service plans.
• Supporting patients with a range of care-related activities, including assisting with mobility, washing, bathing, and showering as directed.
• Transporting patients safely for healthcare services, transfers, and discharge.
• Providing support during emergency calls, evacuations, patient transfers, and helipad operations.
• Assisting clinical staff with a range of tasks that support safe and effective patient care.
• Providing mortuary services, including assisting with the care and transportation of deceased patients.
• Using technology and computer systems to complete administrative tasks and support service delivery.
• Providing respectful, compassionate, and professional customer service to patients, families, staff, visitors, and other stakeholders.

If you are reliable, compassionate, team-focused, and motivated to make a meaningful contribution to the patient experience, we would love to hear from you.

For more information about this role, please view the Position Description.

About You

We are looking for someone who has:

• Strong communication and customer service skills, with the ability to interact positively and respectfully with people from diverse backgrounds, including in sensitive or confronting situations.
• Experience in commercial or industrial cleaning and/or a healthcare environment, with a commitment to following documented processes, taking direction, and completing tasks safely and effectively.
• Strong organisational and teamwork skills, with the ability to work independently, manage competing priorities, organise workflows, and contribute to shared team goals.
• Basic computer skills and a willingness to learn and adapt, including experience using Microsoft Office packages and the resilience and professionalism to respond calmly to changing environments.

Applicants must have current work rights in Australia or be a permanent resident or citizen. Unfortunately, we cannot consider applicants who do not meet this requirement.

• Work-Life Balance: Enjoy an accrued day off each month, 17.5% annual leave loading, and paid parental leave.
• Financial Benefits: Boost your take-home pay with salary packaging, save on car costs with novated leasing, and access relocation assistance.
• Health & Wellbeing: Stay active with discounted gym memberships (Fitness Passport), free flu vaccinations, telehealth support, and confidential Employee Assistance Program (EAP) counselling for you and your family. Plus, access discounted private health insurance.
• Career Growth: Advance your career with free professional development courses and secondment opportunities.

Need More Information?

Sally Gibbons
Phone: [phone]***
Email: *************@health.nsw.gov.au

Working for Central Coast Local Health District - NSW Health

Central Coast Local Health District is committed to implementing the Child Safe Standards.

Central Coast Local Health District is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Aboriginal and Torres Strait Islander applicants can access support through the Stepping Up initiative, which provides guidance on the NSW Health recruitment process. You’re also welcome to reach out to Nathan Bramston-Dean in our Aboriginal Workforce Development Team at ***************@health.nsw.gov.au or call 02 4320 3*** for one-on-one support.

All NSW Health workers are required to comply with the Occupational Assessment, Screening and Vaccination Against Specified Infectious Diseases Policy Directive. This includes:

• Category A positions: Mandatory evidence of protection against specified infectious diseases, including annual influenza vaccination and tuberculosis assessment.

Applicants must provide appropriate evidence of compliance prior to commencement. For detailed information, please refer to the NSW Health Occupational Assessment, Screening and Vaccination Policy.

NSW Health strongly recommends all workers stay up to date with COVID-19 vaccinations as per the Australian Technical Advisory Group on Immunisation guidelines. However, COVID-19 vaccination is not a condition of employment.

Additional Information

An Eligibility List (E-List) or talent pool may be created from this recruitment episode to assist in filling future permanent, temporary, or casual full-time and part-time positions.

Stay Connected

Follow us on Facebook, Instagram, and LinkedIn to stay up to date with career opportunities and the latest updates.