Casual Sales Consultant - Narellan

Swarovski; Sydney; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Recognition awards

Exclusive employee discounts

Paid volunteering leave

Employee assistance program

Comprehensive product and personal培训

Career development

Job summary

Swarovski in Sydney is seeking a passionate Sales Consultant to deliver exceptional customer service and create memorable brand experiences. You will engage with customers, tell the story of our crystal collections, and work towards sales goals within a vibrant team.

Join a luxury lifestyle brand that values individuality, inclusivity, and professional growth. You'll train with our product experts, use digital tools to enhance the customer journey, and contribute to a welcoming store environment

Qualifications

• Strong customer service and communication skills.
• Experience in retail or luxury brand environments.
• Ability to build trust and create emotional connections with customers.
• Digitally savvy and comfortable using retail tech.
• Curious, empathetic team player with a commercial mindset.

Responsibilities

• Deliver outstanding service and tell compelling product stories.
• Build trust and promote loyalty programs.
• Hit individual and team sales targets.
• Keep store organized and welcoming.
• Stay up to date with product knowledge using digital tools.

Skills

Customer service

Sales ability

Brand knowledge

Multicultural environment

Digital tools

Team player

Tools

Retail POS system

CRM software

Job description

At Swarovski, your ideas are valued, and your work helps create unforgettable moments for our customers every day.

Ready to bring brilliance to life with one of the most iconic brands in fashion and design? Join our retail team and be part of a culture where service meets style, and every interaction reflects the pop luxury and elegance of Swarovski.

As a Sales Consultant, you'll deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for our products, all while achieving sales goals and contributing to a vibrant team.

About the Job

• Deliver outstanding customer service and create emotional connections through storytelling
• Build trust and lasting relationships with customers, promoting loyalty programs
• Achieve individual and team sales goals, taking accountability for results
• Collaborate with your team to create a welcoming, organized store environment
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience

About You

• Passionate about fashion, luxury, or lifestyle brands
• Experienced in a multicultural retail environment
• Excellent and proven customer service skills and a winning personality that builds trust
• Curious, empathetic, and results-driven team player with a commercial mindset
• Digitally savvy and comfortable using retail technology
• Confident expressing your individuality and bringing creative ideas to the team

What We Offer

You can expect a range of benefits, including:

• Recognition awards that celebrate your achievements
• Exclusive employee discounts on Swarovski products
• Paid volunteering leave to support causes you care about
• A global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters
• Comprehensive product and personal training to help you grow
• Opportunities for career development

Many of our Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser roles. We support your development so you can build a career that matches your ambitions.

About Swarovski

Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.

Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.

Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong.