Casual Sales Associate - Burnside

ARC'TERYX; Adelaide; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Salomon gear provided

Team discount

Bonus scheme

Employee Assistance Program

Comprehensive training

Global career pathways

Job summary

Salomon, opening its first SA store in Burnside, seeks a passionate Sales Associate to deliver a standout retail experience. You’ll be the face of the brand, helping customers find the right outdoor gear and driving sales with excellent service.

You'll bring customer service expertise, energy, and enthusiasm for our trail, road, hike, or sportstyle categories. Join a global brand offering gear, employee discounts, and opportunities across brands.

Qualifications

• You must have a background in sales, retail, or customer service.
• Energy, enthusiasm and a passion for outdoor brands.
• Strong interest in helping customers find the right products.

Responsibilities

• Provide exceptional customer service to help customers find the right products and drive sales.
• Resolve customer questions with timely, engaging follow-up.
• Address complaints professionally to create positive outcomes.
• Promote loss prevention and protect store assets.
• Keep sales floor and stockroom clean and organized.
• Handle cash and digital transactions accurately and efficiently.
• Maintain high brand visuals and product presentation.
• Assist with replenishment and pricing for promotions.

Skills

Customer service

Sales

Retail experience

Tools

POS systems

Job description

Salomon was born in 1947 in the heart of the French Alps and the birthplace of modern alpinism.At Salomon, we’re all about pushing boundaries and living life to the fullest. As a leading outdoor sports brand, we design performance-driven gear that empowers adventurers around the world.

Through performance driven design, Salomon delivers innovation and progression to mountain sports; converting new ideas into action and expanding the limits of possibility. Salomon’s heritage, culture, and commitment are tied together by one simple concept: the world’s leading mountain people creating the world’s leading mountain products.

What You’ll Do:

With our first SA store opening in Burnside, we’re on the hunt for passionate and fast paced Sales Associates to support our team and create an exceptional retail experience. As a Sales Associate, you’ll be the face of our brand, ensuring every customer feels welcomed and has a positive experience by:

• Using your exceptional customer service skills, sales techniques, and product knowledge to help customers find the perfect products and drive sales.
• Quickly and positively find solutions for customers, ensuring a responsive and engaging interaction, with diligent follow-up.
• Address complaints and objections swiftly and professionally, turning potential issues into positive experiences.
• Help protect company assets and procedures by promoting loss prevention practices.
• Ensure the sales floor and stockroom are clean, well-organised, and inviting for customers.
• Confidently handle cash and digital transactions, ensuring accuracy and efficiency.
• Contribute to maintaining high brand visual standards, always ensuring excellence in product presentation.
• Support with replenishment and pricing duties, including preparation for sales and promotions as needed

About You

• You must have a background in sales, retail, or customer service, bringing valuable expertise to our dynamic team.
• Natural curiosity, high energy, and positive outlook make every interaction exciting and engaging.
• Deep enthusiasm for our brand and products is infectious, inspiring customers and creating lasting connections.
• Connection to our brand, across key categories of from the trail, road, hike or sportstyle
• With a talent for identifying customer needs and matching them with the perfect products, you excel at driving sales and exceeding targets.
• You have a knack for motivating and uplifting those around you, fostering a supportive and enthusiastic environment for both customers and team members.

What We Offer:

• Kick start with Salomon gear provided.
• A generous team discount, not only with Salomon, but other affiliated brands with Amer Sports.
• Competitive salary and a great bonus scheme.
• Access to an Employee Assistant Program to support your health & wellbeing.
• Comprehensive training and ongoing professional development.
• Be part of a global business with great career pathways and opportunities across multiple brands.

Equal Opportunity:

No candidate will meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you!