Casual Sales Assistant - Petbarn Ferntree Gully

Petbarn; Melbourne; On-site; AUD 30,000 - 36,000; Part time

Benefits offered by this job

Discounts across Greencross network

Petbarn/Greencross employee benefits

Career growth opportunities

Health insurance corporate rates

Employee Assistance Program

Job summary

Petbarn Ferntree Gully is hiring a Casual Sales Assistant to join our pet-loving team. You’ll provide knowledgeable advice on health, nutrition and wellness products, help customers choose the right items, and support store operations with friendly, reliable service.

In this role you’ll build connections with pet parents, assist with sales and returns, and help keep shelves stocked. Previous retail or customer service experience is welcome, and a passion for animals is essential.

Qualifications

• A natural love for animals and people.
• Friendly, patient, and eager to help.
• Team player with a collaborative mindset.
• Previous experience in retail or customer service is desirable.

Responsibilities

• Provide knowledgeable, caring advice on pet wellness products
• Build relationships with customers, offering warm, genuine service
• Keep the store organised and shelves well-stocked (heavy lifting)
• Assist with sales, returns, and large purchases
• Work as part of a supportive, team-focused environment

Skills

Customer service

Retail experience

Team player

Organised

Job description

Casual Sales Assistant - Petbarn Ferntree Gully

Location:Ferntree Gully - 330
Posted on:27 October 2026

At Petbarn, Australia’s leading pet speciality retailer, we're passionate about making the world a happier place through the love of pets! As a Casual Sales Assistant at Petbarn Ferntree Gully, you’ll help pet parents make the best choices for their furry, feathered, or scaly friends, offering expert advice on health, nutrition, and wellness products. You’ll create connections, build trust, and make a real impact on the lives of pets and their pet parents.

Your Role:

• Provide knowledgeable, caring advice on pet wellness products
• Build relationships with customers, offering warm, genuine service
• Keep the store organised and shelves well-stocked (some heavy lifting required)
• Assist with sales, returns, and large purchases
• Work as part of a supportive, team-focused environment

Why choose Petbarn?

• Connect with pets and their owners, making a real difference
• Gain valuable training in pet care and wellness
• Be part of a team that values passion, authenticity, caring, knowledge and togetherness

About You:

• A natural love for animals and people
• Friendly, patient, and eager to help
• Team player
• Previous experience in retail or other customer service role is desirable
• Organised and detail-oriented

What’s in It for You:

• Pet-filled days with the chance to make a difference
• Discounts across the Greencross network including Petbarn stores and Greencross Vets, pet-friendly workspace, and career growth opportunities
• Access to novated leasing, workplace benefits program and health insurance corporate rates
• Access to Employee Assistance Program and wellness resources, available 24/7 for yourself and your family
• Be part of a company with a commitment to giving back to the community through the Petbarn Foundation

Ready to Join?

If you’re excited to bring your passion for pets to work, and be part of our Petbarn team!

Please note that only shortlisted candidates will be contacted

This position is available at: Ferntree Gully - 330
794 Burwood Highway
Ferntree Gully
3156 Victoria View on Map