Casual Sales Assistant

Petbarn; Australian Capital Territory; On-site; AUD 28,000 - 39,000; Part time

Benefits offered by this job

Discounts across Greencross network

Pet-friendly workspace

Career growth opportunities

Novated leasing

Health insurance corporate rates

Employee Assistance Program

Petbarn Foundation involvement

Job summary

Petbarn Belconnen is seeking a Casual Sales Assistant to help pet parents choose health, nutrition, and wellness products with expert advice. You will build trusting relationships while delivering warm, genuine customer service in a busy retail environment.

You'll keep shelves stocked, assist with sales and returns, and work closely with a supportive team. Prior retail or customer service experience is desirable, and a passion for animals is essential.

Qualifications

• Customer service-oriented with a love for animals.
• Friendly, patient, and eager to help.
• Previous experience in retail or customer service is desirable.
• Organised and detail-oriented.

Responsibilities

• Provide knowledgeable, caring advice on pet wellness products
• Build relationships with customers, offering warm, genuine service
• Keep the store organised and shelves well-stocked (some heavy lifting required)
• Assist with sales, returns, and large purchases
• Work as part of a supportive, team-focused environment

Skills

Customer service

Teamwork

Organised

Detail-oriented

Retail experience

Job description

At Petbarn, Australia’s leading pet speciality retailer, we're passionate about making the world a happier place through the love of pets! As a Casual Sales Assistant at Petbarn Belconnen, you’ll help pet parents make the best choices for their furry, feathered, or scaly friends, offering expert advice on health, nutrition, and wellness products. You’ll create connections, build trust, and make a real impact on the lives of pets and their pet parents.

Your Role:

• Provide knowledgeable, caring advice on pet wellness products
• Build relationships with customers, offering warm, genuine service
• Keep the store organised and shelves well-stocked (some heavy lifting required)
• Assist with sales, returns, and large purchases
• Work as part of a supportive, team-focused environment

Why choose Petbarn?

• Connect with pets and their owners, making a real difference
• Gain valuable training in pet care and wellness
• Be part of a team that values passion, authenticity, caring, knowledge and togetherness

About You:

• A natural love for animals and people
• Passion for customer service
• Friendly, patient, and eager to help
• Team player
• Previous experience in retail or other customer service role is desirable
• Organised and detail-oriented

What’s in It for You:

• Pet-filled days with the chance to make a difference
• Discounts across the Greencross network including Petbarn stores and Greencross Vets, pet-friendly workspace, and career growth opportunities
• Access to novated leasing, workplace benefits program and health insurance corporate ratesAccess to Employee Assistance Program and wellness resources, available 24/7 for yourself and your family
• Be part of a company with a commitment to giving back to the community through the Petbarn Foundation

Please note that only shortlisted candidates will be contacted