Casual Retail Customer Service Associate – On-Call Shifts

Australia Post; Millicent; On-site; AUD 60,000 - 80,000; Part time

Job summary

A leading postal service provider is seeking a Retail Customer Service Officer in Millicent. This casual role involves customer transactions, cash handling, and promoting services. The ideal candidate is customer-oriented, enthusiastic, and enjoys teamwork. Ongoing training will be provided, and the position requires flexibility to work in various locations as needed. Attractive casual pay rates and perks are included.

Benefits

Competitive hourly rates

Extensive training

Community engagement opportunities

Inclusivity initiatives

Qualifications

• Experience in customer service needed.
• Ability to lift up to 16kgs of mail regularly.
• Reliability and enthusiasm in a team environment.

Responsibilities

• Perform customer sales and service transactions.
• Manage high value transactions accurately.
• Conduct identity services transactions.
• Promote products through upselling and merchandising.
• Assist customers with mail lodgements.
• Build relationships with customers.
• Assist with administrative duties like stocktaking.

Skills

Customer service experience

Cash handling

Teamwork

Communication skills

Upselling and cross-selling

Job description

A leading postal service provider is seeking a Retail Customer Service Officer in Millicent. This casual role involves customer transactions, cash handling, and promoting services. The ideal candidate is customer-oriented, enthusiastic, and enjoys teamwork. Ongoing training will be provided, and the position requires flexibility to work in various locations as needed. Attractive casual pay rates and perks are included.