Casual Retail Assistant – Merchandising & Customer Service

Bernardi Group; Sydney; On-site; AUD 30,000 - 41,000; Part time

Job summary

Ten Tops seeks a casual retail assistant to ensure their section is well stocked, merchandised, and presented to maximise sales while delivering excellent customer service. In a small team, you will be skilled across all areas, including possible register operation.

The role emphasizes safety, effective communication, and a strong on-floor presence. You will maintain high standards of presentation and assist with product selection as needed.

Qualifications

• Demonstrated ability to deliver excellent customer service.
• Strong merchandising and presentation skills.
• Accuracy in handling cash and operating the register.
• Ability to work in a small team and follow instructions.

Responsibilities

• Strong culture of safety at all times including the correct use of carton cutter, ladders & trolleys.
• Undertake the departments procedures as per the Ten Tops standard.
• Effective communication. Ask questions if you are not sure.
• Provide customer service to our valued clients, efficiently and accurately.
• Ensure a high level of merchandising and presentation standards with your work area at all times.
• Stock, replenish and rotate shelves and displays. Rotation is paramount.
• Ensure your working area is contained. Trolleys, ladders and boxes to one side(neat & tidy) so you don’t create a trip hazard or impeded customers flow.
• Section off – and clean up all liquid spills immediately
• Operate and balance cash register
• Have a high standard of presentation with yourself & uniform
• Ensure a happy workplace where people love to come and work.
• Follow instructions of managers at all times
• Assist with product selection as/if required
• Cleaning duties as required.
• Be happy, punctual & reliable

Skills

Customer service

Merchandising

Cash register

Teamwork

Safety awareness

Job description

Ten Tops seeks a casual retail assistant to ensure their section is well stocked, merchandised, and presented to maximise sales while delivering excellent customer service. In a small team, you will be skilled across all areas, including possible register operation.

The role emphasizes safety, effective communication, and a strong on-floor presence. You will maintain high standards of presentation and assist with product selection as needed.