Casual Pet Wellness & Customer Care Associate

Petbarn; Geelong; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Staff discounts

Wellness benefits

Career growth

Job summary

Petbarn Waurn Ponds in Victoria is seeking a Casual Sales Assistant to support pet parents with expert advice on health, nutrition, and wellness products. You’ll join a friendly team, help customers find the right items, and contribute to a positive shopping experience in-store.

This role suits someone who loves animals, has a customer-first approach, is organized, and comfortable with some heavy lifting. Training and career growth are available within the Greencross network, including access to

Qualifications

• Experience in retail or customer service is desirable.
• A natural love for animals and people.
• Friendly, patient, and eager to help.
• Team player and organized with attention to detail.

Responsibilities

• Provide knowledgeable, caring advice on pet wellness products.
• Build relationships with customers, offering warm, genuine service.
• Keep the store organised and shelves well-stocked (some heavy lifting required).
• Assist with sales, returns, and large purchases.
• Work as part of a supportive, team-focused environment.

Skills

Love for animals

Customer service

Retail experience

Team player

Job description

Petbarn Waurn Ponds in Victoria is seeking a Casual Sales Assistant to support pet parents with expert advice on health, nutrition, and wellness products. You’ll join a friendly team, help customers find the right items, and contribute to a positive shopping experience in-store.

This role suits someone who loves animals, has a customer-first approach, is organized, and comfortable with some heavy lifting. Training and career growth are available within the Greencross network, including access to