Casual Customer Service and Sales Assistant

Beacon Lighting; Australian Capital Territory; Hybrid; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Competitive pay

Weekend & PH rates

Profit share

Team discounts

Onsite parking

Uniform allowance

Career growth

Training & previews

Job summary

Beacon Lighting is seeking a casual Customer Service & Sales Assistant for our Gungahlin store in ACT. You’ll deliver expert advice, assist customers with lighting solutions, and work as part of a supportive team to grow customer relationships and drive sales.

You will engage with retail and trade customers, build product knowledge, and help maintain a well-presented store environment. Previous customer service experience and strong communication are essential for success in this role.

Qualifications

• Previous experience in a customer service environment.
• Strong communication skills with the ability to connect with customers.
• Energetic and enthusiastic approach to the role.
• Strong attention to detail.

Responsibilities

• Deliver expert advice and outstanding customer service.
• Grow relationships with retail and trade customers using loyalty programs.
• Build product knowledge and confidence.
• Drive sales and contribute to team success.
• Support a positive and collaborative team culture.
• Maintain an inspiring and well-presented store environment.

Skills

Customer service

Sales

Communication

Teamwork

Job description

Where style meets service—and careers shine

We are looking for an enthusiastic Casual Customer Service & Sales Assistant to join our Beacon Lighting Gungahlin store in ACT!

Beacon Lighting is not your average retailer—our culture is the foundation of our success.

WHY YOU WILL LOVE WORKING HERE

Enjoy competitive pay, weekend and public holiday rates, profit share incentives, generous team discounts, onsite parking, uniform and laundry allowances and access to our employee share scheme. Plus, you'll receive comprehensive training, exclusive product previews and genuine opportunities to grow your career.

A DAY IN THE LIFE

At our Gungahlinstore, you'll help customers find the perfect lighting solutions while creating an exceptional in-store experience. Working as part of a supportive team, you will:

• Deliver expert advice and outstanding customer service
• Grow relationships with retail and trade customers using our loyalty programs
• Build your product knowledge and confidence
• Drive sales and contribute to team success
• Support a positive and collaborative team culture
• Maintain an inspiring and well-presented store environment

WHAT SUCCESS LOOKS LIKE IN THIS ROLE

• Previous experience in a customer service environment
• Strong communication skills with the ability to genuinely connect with your customers
• An energetic and enthusiastic approach to all aspects of your job
• Strong attention to detail

We're more than a lighting retailer—we're a team of passionate people helping Australians live brighter. With over 50 years of success, our growth continues to be powered by strong values, great customer experiences and a culture that puts people first