Casual Chip Repair Technician

O'Brien Glass Industries Limited; Burwood; On-site; AUD 45,000 - 64,000; Full time

Benefits offered by this job

Full on-the-job training

Tools, equipment & uniform provided

Supportive team culture

Job summary

O'Brien Glass Industries Limited is seeking a hands-on team member to learn windscreen repair technology and perform chip repairs to Australian Standards. You will assist with vehicle preparation, glass handling and daily organisation, while delivering exceptional customer service.

The role offers full on-the-job training with no prior experience required, tool and uniform provided, and a supportive team environment at our service centre, with potential Saturday availability.

Qualifications

• Customer service oriented with a positive, energetic attitude.
• Enjoys hands-on work and learning new skills.
• Able to drive both automatic and manual vehicles.

Responsibilities

• Repair windscreen and glass chips using Visi-tech per Australian Standards.
• Assist with vehicle preparation including cleaning glass and vacuuming.
• Help the team organise and store glass each morning.
• Deliver outstanding customer service and ensure a sensational customer experience.

Skills

Customer service

Hands-on

Vehicle driving

Teamwork

Flexibility

Job description

Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity.

What We Offer

• Pay: $39.58 per hour + Super
• Roster: Tuesday to Saturday depending on availability and between the hours of 8am-5pm but day to day may change
• Must be comfortable travelling to our Clayton South Service Centre at times
• Full on‑the‑job training — no experience needed
• Tools, equipment, and uniform provided
• Supportive team culture with ongoing learning and development
• Be part of an industry leader

About the Role

You’ll be trained to use our chip repair technology to repair windscreen chips to Australian Standards. Your day will include:

• Repairing windscreen and glass chips and applying Visi‑tech
• Assisting with vehicle preparation, including cleaning glass and vacuuming
• Helping the team organise and store glass each morning
• Delivering outstanding customer service and ensuring every customer has a sensational experience

Must be comfortable travelling to our Clayton South Service Centre at times

About You

We’re looking for someone who:

• Is a customer service champion with a positive, energetic attitude
• Enjoys hands‑on work and learning new skills
• Can confidently drive both automatic and manual vehicles
• Works well in a team and takes pride in delivering quality work
• Is flexible with working hours and available for some Saturdays

Requirements

• Full Australian work rights
• Ability to complete a full Pre‑Employment Medical

Agencies

O'Brien® does not accept unsolicited resumes or outreach from recruiting agencies. Absent a signed agreement and approval from O'Brien® to submit candidates to a specific requisition, we will not approve payment to any third party.

Company History

Founded in February 1924 by Frank G. O’Brien on Allen Street, Waterloo, O’Brien® began as a silvering business with a strong commitment to customer satisfaction and employee well‑being. Over the years, we’ve grown to become Australia’s leading vehicle glass repair and replacement company. Today, O’Brien® operates nationwide, offering a wide range of automotive care products and services to both retail and wholesale customers. Each year, we serve over 360,000 motorists, 24 hours a day, 7 days a week, 365 days a year. Our expertise extends beyond vehicles - since 1924, O’Brien® has also been a trusted provider of quality glass products and services for Australian homes and businesses. Our tailored glazing solutions are designed to meet the unique needs of every customer. In 2018 O'Brien® and Laser & Electrical Plumbing untied their expertise, giving rise to O'Brien Plumbing and Electrical enabling O'Brien® to offer a complete range of a complete range of products and services across Australia. O'Brien® is also part of Belron®, worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents. At O'Brien®, we put our customer at the heart of everything that we do, maintaining a continual focus on Making a Difference with Real Care to our customers and employees.