Casual Beauty Advisor: Elevate Customer Glow

RGIT Australia; Burwood; On-site; AUD 28,000 - 34,000; Part time

Job summary

The Body Shop Australia is currently recruiting for a Casual Beauty Advisor! To support the store management team in driving sales and profit through exceptional customer service on the shop floor at all times.

The role involves learning customer needs, recommending products, upholding company values, and offering expert advice on The Body Shop products and philosophy while being available to work Monday through Sunday.

Qualifications

• Experience in retail or customer-facing roles preferred.
• Strong interpersonal and communication skills.
• Capable of meeting store targets and delivering excellent service.

Responsibilities

• Assist customers to learn needs and recommend products.
• Provide expert advice on Body Shop products and philosophy.
• Support store management to drive sales and profits.
• Uphold company values and procedures.

Skills

Customer service

Retail experience

Communication skills

Team player

Job description

Casual Temporary Entry Level

Posted 21 Aug 2026

Description

The Body Shop Australia is currently recruiting for a Casual Beauty Advisor!

Your role in a nutshell

To support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times.

• The Beauty Advisor will take the time to learn our customer’s needs and recommend fantastic products that make them feel so good.
• Uphold the values and vision of the company whilst ensuring adherence to company procedures & policies.
• Offer expert advice to our customers and provide an inspirational insight into The Body Shop products and philosophy.

What we look for

• Previous retail experience is preferred
• Strong interpersonal and communication skills with a particular focus on building rapport with customers
• A team player and be open to receiving daily coaching / feedback from your Store and Assistant Manager.
• A genuine passion for beauty and the retail industry
• Confident in reaching store targets and sales
• An active contributor to our joyful collective by being an agile, tenacious and optimistic team member.
• The ideal candidate will have availability Monday through to Sunday.

Diversity Statement

At The Body Shop, we firmly believe that equality is a human right and that all people should have an equal opportunity to pursue their dreams and aspirations. We are committed to attracting, developing, and retaining the very best people by offering a creative and inclusive workplace where talent is recognized. We value diversity and consider all applicants for employment without regard to race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status or disability status. We are proud to have a number of different active employee inclusion networks that serve not just as catalysts for change, but also to build a spirit of diversity, equality, inclusivity, and provide safe supportive spaces for engagement and solidarity for members of these communities. The Body Shop is also committed to providing access, equal opportunity, and reasonable accommodations for individuals with disabilities in employment, its services, programs and activities.

Company Overview

The Body Shop was founded in 1976 by Dame Anita Roddick in Brighton, England. It all started as a small shop providing quality skincare products in refilled bottles and with the belief that business could be a force for good and the world - our source of beauty. Since then The Body Shop has become a global retail business serving over 30 million customers worldwide, employs 10,000 people with a further 12,000 in our franchise team, and operates in around 3,000 stores in more than 70 countries. We have exported innovative products, campaigns that matter and an ethical approach to business all over the globe. We couldn’t have done any of this without our inspirational people and their commercial instincts.