Case Worker, On PAR

The Smith Family; New South Wales; On-site; AUD 70,000 - 85,000; Full time

Job summary

A national children’s education charity is seeking a Case Worker for the On PAR program in Mt Druitt, NSW. The role involves case management to support vulnerable children and their families with educational challenges. The ideal candidate will have a degree in Social Work or similar and significant experience. Key responsibilities include collaborating with families and service providers, managing data, and sustaining program quality standards. Flexible work options and competitive benefits are offered to enhance work-life balance.

Benefits

Flexible work options

Salary packaging

Development programs

Inclusive leave options

Employee Assistance Program

Fitness facilities access

Qualifications

• Minimum 2-3 years experience in a relevant role.
• Competency in working with diverse communities including Aboriginal and Torres Strait Islander people.
• Full current NSW Driver's Licence.

Responsibilities

• Maintain a case load and collaborate on service design.
• Support access to specialist services.
• Manage data to inform program effectiveness.
• Participate in coaching and uphold standards.

Skills

Strengths-based practice

Trauma-informed practice

Data management and analysis

Rapport building

Community engagement

Education

Degree in Social Work, Welfare or similar

Job description

• Help young Australians to improve their long‑term educational outcomes
• Temporary full‑time position until December 2027
• Located in Mt Druitt, NSW

The Smith Family is a national children’s education charity that works with children and young people to overcome educational inequality caused by poverty – so they can thrive now and into their futures.

About the role

The On PAR (Participation, Attendance, Retention) program provides an early intervention, child‑centred, family‑focused, intensive case management approach to improve educational attainment of vulnerable children.

We are currently seeking a Case Worker, On PAR, to join our growing team. Reporting to the On PAR Program Manager, and working with a dedicated and passionate team, this pivotal role provides holistic case management to students and their parents / carers participating in the On PAR program. The Case Worker will support the student, the family and the school to understand the barriers to the child’s engagement in school and education attainment. The On PAR Program includes a focus on evaluation to ensure the program evolves to meet the needs of the community.

Responsibilities

• Maintain a case load and, in partnership with children and families, contribute to the design, implementation and evaluation of services.
• Maintain a network of local service providers and other supports and act as a coordination point, including supporting access to specialist services.
• Effectively manage data and inform program quality, effectiveness and evaluation through sharing practice knowledge and expertise.
• Participate in coaching and practice reflection, and ensure professional and organisational standards are upheld.

About you

It takes a special kind of person to be our On PAR Case Worker. Our successful candidate will bring the following:

Qualifications

• Degree qualification in Social Work, Welfare or similar with minimum 2‑3 years’ experience.
• A strengths based, person‑centred, trauma informed practice approach.
• Knowledge of the issues faced by vulnerable families and ability to build rapport.
• Experience in developing outcomes focused case plans in partnership with children and families, providing support and leveraging specialised services.
• Ability to collect, manage and analyse data.
• Competency in working with community members with lived experience, Aboriginal and Torres Strait Islander, Pacific Islander and CALD communities and organisations.
• Full current NSW Driver’s Licence.

Our benefits

• Find balance; with flexible work options and opportunities to purchase additional annual leave.
• Maximise your take home pay; with salary packaging, as well as opportunities to save with discounts at retailers across the country.
• Fulfill your potential, with excellent career opportunities, a suite of development programs and a dedicated learning and development platform.
• Feel you belong; with inclusive leave options, including paid parental, cultural and gender affirmation leave.
• Thrive; with support for you and your family’s mental and physical health including a complete care and safety platform, unlimited Employee Assistance and access to a huge range of fitness facilities with Fitness Passport.

About us

The Smith Family is a national children’s education charity with a vision of a world where every child has the opportunity to change their future, no matter their circumstances. We believe that education is one of the most powerful change agents, and we work with young Australians to overcome educational inequality caused by poverty – so they can thrive now and into their futures.

If you are passionate about what you do, committed to make a difference and this sounds like your next role, please click apply, we’d love to hear from you. You may view the position description here.

For any other information please contact Wayne Crompton, Program Manager, On PAR on 0435 298 252 during business hours.

Closing date : 15 December 2025

Due to the nature of this role, the successful candidate must be prepared to undertake a National Police Check and a Working with Children’s Check. We are an equal opportunity employer and are committed to principles of cultural diversity. Applications from people of Aboriginal and Torres Strait Islander descent are encouraged.