Case Support Worker

Victorian Aboriginal Child Care Agency; City of Melbourne; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Induction & supervision

Professional development & training

Salary packaging

Leave loading 17.5%

Agency vehicle access

Wellbeing programs

Paid parental leave after 12 months

Aboriginal community connection

Fitness Passport

Job summary

Victorian Aboriginal Child Care Agency (VACCA) is seeking an administrative support role in Preston, VIC, to assist Case Managers in delivering a holistic service for children, young people and families. The role emphasizes cultural respect, outreach engagement, and efficient administration to support the team.

Applicants should hold a Victorian Driver’s Licence, a Working With Children Check, and a clear National Police Check; COVID-19 vaccination is strongly recommended.

Qualifications

• Administration experience in an office setting.
• Demonstrated cultural awareness of Aboriginal communities.
• Ability to engage vulnerable children, young people and families.
• Experience recording case notes and maintaining files.
• Proficiency with computer databases and record-keeping.
• Strong communication and interpersonal skills.

Responsibilities

• Provide administrative support to Case Managers and the team.
• Undertake case-related tasks to help deliver holistic support services.
• Assist in outreach activities with children, young people and families.

Skills

Administration experience

Culturally respectful practice

Outreach engagement

Record keeping / data entry

Driver's license

Communication skills

Tools

Computer databases

Job description

Victorian Aboriginal Child Care Agency – Preston VIC

1d ago , from Victorian Aboriginal Child Care Agency VACCA

About the role

This position is responsible for providing additional support to Case Managers and the team in delivering a targeted holistic support service aimed at enhancing outcomes for children, young people and their families. They will do this by undertaking specific case related tasks and administrative responsibilities as required.

About You

• Demonstrated commitment and understanding for the values that underpin VACCA’ vision and purpose.
• Demonstrated awareness and appreciation of Aboriginal societies and cultures, and commitment to continually build knowledge of such, along with a high level of awareness of the key issues which impact upon Aboriginal communities.
• Experience and or ability to work with Aboriginal children and families in a culturally respectful and competent manner
• Ability to engage vulnerable children, young people, their families and their carers in outreach work activities.
• Demonstrated experience in an administration role including ability to record case notes, maintain files, use computer databases

Requirements

• You must have and continue to hold a full Victorian Driver’s Licence, a current employment Working With Children Check card and a clear National Police Check
• Current COVID-19 vaccination – strongly recommended

What we can offer you

• A supportive environment that includes comprehensive induction
• The support of regular internal supervisionProfessional development and training opportunities
• Attractive salary packaging to increase your take-home pay
• 17.5% loading on annual leave
• Access to agency vehicles for all work-related travel
• Access to Employee support and wellbeing programs
• Paid parental leave after 12 months of ongoing employment
• Opportunity to work and build connection with the Aboriginal Community and culture
• Fitness Passport - allowing you (and your family) access to any of the facilities available on this program

We strongly encourage Aboriginal and Torres Strait Islanders people to apply

Application closes by 15th October 2026 - This ad is subject to close upon completion of the recruitment process

We are committed to Aboriginal self-determination and supporting strong, safe, thriving Aboriginal communities and aim to ensure every individual is treated with dignity, honouring all cultural backgrounds, abilities, ethnicities, sexual orientations, gender identities and spiritual beliefs.

VACCA is a child-safe organisation and is committed to ensuring the safety and wellbeing of children and young people with zero tolerance for child abuse. All successful applicants will be required to undertake a National Police Record Check and Working with Children Check prior to commencement of employment and periodically following commencement.

VACCA is an equal opportunity employer and has a smoke-free workplace policy