Case Manager - Open House

The Salvation Army Australia; Alice Springs; On-site; AUD 65,000 - 75,000; Full time

Job summary

The Salvation Army Australia — Open House in Alice Springs is seeking a Case Manager to support men referred through the justice system, including those on bail or parole, as they stabilise and work toward housing and wellbeing goals.

You will create a safe, structured and empowering environment, coordinate services, track progress and liaise with partners to strengthen outcomes for participants and the local community.

Qualifications

• Experience in social services or housing support (optional)
• Ability to work with individuals referred through the justice system
• Strong communication and coordination skills

Responsibilities

• Walk alongside men referred through the justice system, including those on bail or parole
• Help participants stabilise and work towards housing and wellbeing goals
• Create a safe, structured and supportive environment and coordinate access to services

Job description

Number of Positions Available: 2

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Case Manager – Open House

Alice Springs, NT | Full Time | SCHADS Level 4

Why this role matters

Homelessness in Central Australia is shaped by complex social, cultural and structural realities. Many people experience unstable housing alongside mental health challenges, alcohol and other drug concerns and involvement with the justice system. Access to consistent support can be limited, and the work of our frontline teams truly matters.

As a Case Manager at Open House, you will walk alongside men referred through the justice system, including those on bail or parole, helping them stabilise, meet their conditions and work towards long term housing and wellbeing goals. You will create a safe, structured and supportive environment where participants feel respected, understood and empowered. Your work directly contributes to improved outcomes for individuals and strengthens the broader