Carer Companion | Tamworth

Bupa; Tamworth; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Health insurance discounts

Wellbeing program

Career development

Professional development

Induction & buddy

Recognition program

Job summary

Bupa Tamworth is seeking a Carer Companion to help new residents settle in and feel valued from day one. The role focuses on admissions, coordinating with the care team, and supporting residents and families with questions and services.

You will escort residents to dining, help with meal service, and contribute to high-quality outcomes for 105-bed aged care home in Tamworth. A Certificate III in Aged Care is essential and your empathetic, team-led approach will shine.

Qualifications

• Passion and energy for world-class care.
• Ability to work in a close-knit team and delegate effectively.
• Excellent communication and interpersonal skills.
• Strong understanding of Resident Rights and Aged Care standards.

Responsibilities

• Assist residents with settling in and admissions processes.
• Coordinate with care team to deliver services and meals.
• Advise residents and families on services available and respond to queries.
• Support meal service and escort residents to dining areas.

Skills

Passion for care

Team collaboration

Communication skills

Knowledge of Resident Rights

Education

Certificate III in Aged Care/Individual Support

Job description

Ready for a new nursing adventure?

Join Bupa Aged Care and be at the heart of it in Bupa Tamworth

As Australia's largest regional aged care provider, we continue to be part of communities driven by vision, passion and hard work. We make life better for thousands. That includes yours. You make a difference to our residents and their families, and we want to make sure you’re absolutely supported to do just that.

Bupa Tamworth is a modern care home positioned in the quiet garden suburbs of Australia’s country music capital. It is close to the bustling city centre, Botanical gardens, Peel River, local parks and nearby cafes. It consists of 105 beds, with a variety of care units. Our primary goal is placing our focus on the health, lifestyle and well-being of our residents.

The heart of the role

Our Carer Companions (referred to as Carers at Bupa) will have a "Person First" approach in care planning and assisting our new residents and their families with the process of settling into the home and transitioning into an aged care setting.

They will coordinate the admissions and respond to and assist with queries and concerns from the residents and their family members.

They will advise new residents of additional services that are on offer and ensure services are delivered.

The Carer Companion will complete meal service with the new residents as part of settling in by escorting them to the dining room and ensure they know how the meal service works.

We’re always looking for ways to improve, and you’ll be playing a pivotal role in the pursuit of best-quality outcomes for much loved and valued residents.

The Benefits

• Discounts on Health Insurance, Home, Contents and Landlord Insurance, Car Insurance, Travel Insurance, Pet Insurance
• VIVA - our employee wellbeing program - live healthier and happier - see more about Why we work at Bupa; We’ve got your back. We support our people to be the best version of themselves, physically and mentally, so they can be the best support for our customers. If our customers deserve outstanding healthcare, then so do you.
• Career development; You’ll have a real say in shaping the future direction of the business and your own career because we believe that when you grow, Bupa grows.
• Access to leading training and professional development - supported by our quality education team and expert clinicians with a commitment to clinical excellence
• Comprehensive induction and buddy program - we set you up for success from the outset and ease you into your new role with support
• Be recognised and rewarded - Bupa Love Reward & Recognition Program ensures that the gratitude of our residents and their families is passed on to staff who deserve it

What will you bring?

• Min Certificate 3 qualification in either; Ageing, Individual Support, Care or Disability
• A passion and energy for world class care
• Ability to work as part of a tight-knit team and delegate effectively
• Excellent communication and interpersonal skills
• A strong understanding of Resident Rights, and Aged Care Accreditation Standards and their Outcomes

Be at the Heart of It – your new team is ready to welcome you!

At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment.

We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants.

We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.

*Eligibility criteria and conditions apply