Career Coach - Cairns & surrounds

Royal Rehab Group; Innisfail; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Salary Packaging: up to $15,900 pre‑税

Meals & Accommodation: up to $2,650

Wellbeing Days: 5 extra leave days

Maxxia Rewards

Fitness Passport

Health Insurance: HCF discounts

Portable Long Service Leave

Career Growth

EAP Support

Job summary

Breakthru, part of the Royal Rehab Group in Australia, is seeking a Career Coach to support participants in identifying goals, building confidence, and securing meaningful employment across NSW and Queensland.

You will work with employers to tailor staffing solutions, promote inclusive hiring, and deliver coaching, training, and documentation while meeting KPIs in a fast-paced, client-centered environment.

Qualifications

• Qualifications in Employment or Human Services - desirable
• Proven ability to meet KPIs and manage workload effectively
• Strong understanding of employment barriers faced by people with disability, injury, or health conditions
• Skilled in providing tailored support and developing client-focused employment plans
• Excellent communication, problem-solving, and stakeholder engagement skills
• Current Driver's License - essential

Responsibilities

• Source and create career opportunities, matching clients to suitable and sustainable roles
• Champion inclusive employment and workforce diversity, focusing on people with disability, injury or health condition
• Engage and work alongside employers to address skill shortages through role carving and inclusive recruitment
• Broker work experience to build participant skills and assess employer/client compatibility
• Prepare workplaces to support and retain participants via adjustments and disability confidence training
• Facilitate employer training to boost disability awareness and inclusion
• Build employer and community networks to create job opportunities
• Promote Breakthru as a trusted provider supporting people with disability to achieve career goals
• Meet or exceed internal and external performance benchmarks
• Champion Breakthru’s values of inclusion, empowerment, and person-centred practice

Skills

Empathy

Communication

Stakeholder engagement

Organisational skills

Outcome focused

Education

Qualifications in Employment or Human Services

Job description

About Us

Want to grow your career while helping people find a job they love?

At Breakthru, you won’t be stuck behind a desk — you’ll be out in the community, working side‑side with clients where it matters most.

As part of the Royal Rehab Group, you’ll be backed by one of Australia’s most respected not‑for‑profits, with over 125 years of experience delivering life‑changing disability and rehabilitations services. This means you’ll have the stability, resources, and support to grow your career and make a real impact in people’s lives.

About The Role

Breakthru is proud to be selected by the Department of Social Services to deliver the new Inclusive Employment Australia (IEA) program across key regions in New South Wales and Queensland. This means we’ll be supporting more people than ever to access meaningful employment and build lasting careers — and we’re growing our team to help make it happen.

As a Career Coach with Breakthru, you’ll work side‑by‑side with participants to explore their career goals, build confidence, and support them into meaningful employment. You’ll take the time to understand their strengths and aspirations, offering tailored coaching, linking them to opportunities, and collaborating with employers to open doors. It’s a fast‑paced, people‑focused environment where your energy, empathy, and commitment to outcomes will shine.

You’ll also work closely with employers to understand their business needs and provide staffing solutions that genuinely fit. From delivering training and promoting inclusive hiring practices to keeping accurate records and driving engagement through proactive networking, this is a role where your relationship‑building skills and passion for making a difference will have real impact.

Key Responsibilities Include

• Source and create career opportunities, matching clients to suitable and sustainable roles.
• Champion inclusive employment and workforce diversity, focusing on people with disability, injury or health condition.
• Engage and work alongside employers to address skill shortages through role carving and inclusive recruitment.
• Broker work experience to build participant skills and assess employer/client compatibility.
• Prepare workplaces to support and retain participants via adjustments and disability confidence training.
• Facilitate employer training to boost disability awareness and inclusion
• Build employer and community networks to create job opportunities
• Promote Breakthru as a trusted provider supporting people with disability to achieve career goals.
• Meet or exceed internal and external performance benchmarks.
• Champion Breakthru’s values of inclusion, empowerment, and person‑centred practice.

About you

You bring empathy, energy, and a strong drive to make a difference. With experience, or a genuine passion, for employment services. You’re confident supporting people, building trust and guiding them into meaningful careers. You’re outcomes focused, highly organised and thrive in a fast paced, people first environment.

You love taking the time to really understand an employer’s business; its people, culture, and challenges so you can identify staffing solutions that truly fit. Your relationship building skills help you connect with clients and employers alike, while your confidence in delivering training and knowledge of inclusive employment practices allows you to make a lasting impact.

You’re proactive with marketing and networking, and your attention to detail ensures records are kept accurately and professionally. Above all, you approach your work with integrity, confidentiality, and a commitment to delivering high‑quality, person‑centred service.

Essential Criteria

• Qualifications in Employment or Human Services - desirable
• Proven ability to meet KPIs and manage workload effectively
• Strong understanding of employment barriers faced by people with disability, injury, or health conditions
• Skilled in providing tailored support and developing client‑focused employment plans
• Excellent communication, problem‑solving, and stakeholder engagement skills
• Current Driver's License - essential

Your Royal Rewards

• Salary Packaging: Package up to $15,900 of your pre‑tax income and boost your take‑home pay
• Meals & Accommodation: Package up to $2,650 for dining and holidays expenses
• Wellbeing Days: 5 extra leave days to recharge
• Maxxia Rewards: enjoy a huge range of discounts through our salary packaging partner
• Fitness Passport: Discounted access to gym and aquatic centres
• Health Insurance: Exclusive HCF discounts
• Portable Long Service Leave: Access to portable long service leave for eligible candidates
• Career Growth: Genuine opportunities for growth and career development
• EAP Support: Free, confidential counselling and wellbeing support

We know our diversity makes Breakthru a great place to work, and we are committed to building an inclusive workplace that reflects the people we serve. We encourage applications from all members of our community, including People with Disability, First Nations peoples, LGBTIQA+ people, and those from Culturally and Linguistically Diverse backgrounds.

We are committed to creating an inclusive and accessible environment where all individuals can thrive. Should you require any adjustments to participate equitably in the recruitment process, please contact [e-mail]

We welcome the opportunity to discuss any workplace adjustments during the interview process.

Visit Our Breakthru Careers Page For More Information

www. Royalrehabgroup.com.au/careers/

The successful applicant will be required to provide and undergo pre-employment checks including but not limited to a current criminal record check, working with children check, NDIS Worker Screen Clearance, employment history, driver's license and referee checks.

The successful applicant will be required to provide and undergo pre-employment checks including but not limited to a current criminal record check, working with children check, NDIS Worker Screen Clearance, employment history, driver's license and referee checks.