Care Service Manager

Whiddon; Newcastle-Maitland; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Annual Leave 5 weeks

Long Service Leave

Parental Leave 12 weeks

Fertility Leave

Community Service Leave

Compassionate Leave

Public holiday extra

Employee Assistance Program

Salary Packaging options

Novated leasing

Gifts & recognition

Job summary

Whiddon is seeking a Care Service Manager in Largs to lead clinical services and drive excellent resident outcomes. You will report to the Residential Service Manager and oversee compliance, infection control, and teams with strong leadership and financial stewardship.

The ideal candidate has 3+ years in aged care in a senior clinical/supervisory role, a nursing degree, and current AHPRA RN registration, with experience in AutumnCare and Microsoft Office.

Qualifications

• Relevant degree or tertiary qualification in nursing.
• Current AHPRA registration as a Registered Nurse.
• At least three years experience in the Aged Care industry in a senior clinical and supervisory/management position.
• Experience with AutumnCare, Telstra Health (or similar), and MS Office suite.

Responsibilities

• Manage and drive clinical services to achieve positive resident outcomes.
• Ensure compliance with national aged care standards and infection control.
• Provide leadership, people management, and budgetary oversight to support service delivery.

Skills

AHPRA RN registration

Senior clinical supervision

People management

Microsoft Office

Education

Nursing degree

Tools

AutumnCare

Telstra Health

Word

Excel

Outlook

Job description

Job no: 495075
Work type: Full time
Location: Largs
Categories: Registered Nurse

At Whiddon, we are passionate about enriching the lives of the individuals we care for, along with their families and the communities in which we are based. Our relationship-based care model is what makes our roles purpose driven; building relationships with our residents based on individual interests and needs means this is more than just a job, it is about the friendships we create that helps us deliver outstanding care with compassion.

Reporting to the Residential Service Manager (RSM), you bring to the role your strong clinical experience, you will be well adept to managing and driving clinical services to ensure positive outcomes are achieved for our clients, ensuring compliance with national aged care standards, infection control and understanding of AnAcc.

In addition, you will provide crucial support to the RSM through your strong leadership qualities, people management experience and business acumen to assist in driving results to meet financial and budgetary goals and fostering a culture of service-based employee learning and development, safety, continuous improvement and teamwork.

You are currently looking to step up into your next role having worked in the same or similar position for at least three (3) years. Our team in Largs, in the Hunterregion,currently has a permanent full‑time position available for a Care Service Manager to join our aged care residence, and we would love it if you would consider joining out team.

In addition to the above, you will also have

• Relevant degree or tertiary qualification in nursing
• Current AHPRA registration as a Registered Nurse
• Have at least three (3) years prior experience in the Aged Care industry (preferred) in a senior clinical and supervisory/management position.
• Intermediate experience using a variety of software programs such as AutumnCare, Telstra Health (or similar), along with experience using Microsoft Office suite including Word, Excel and Outlook.
• First Aid Certificate
• Current NDIS Worker Check - NDISWC (or willing to obtain)

WHAT WE OFFER

At Whiddon, we provide our people with benefits that will enhance their experience and provide them with things they actually want and will use. Our benefits are centred around ‘Five Pillars’ – mind, body, financial, social and career.

• Comprehensive leave options to support you in mind and body
• 5 weeks Annual Leave (or the option to cash out Annual Leave)
• Access to Long Service Leave after 5 years
• 12 weeks paid Parental Leave
• Up to 5 days paid Fertility leave
• Up to 3 days paid Community Service leave each year
• Up to 4 days paid Compassionate leave
• Extra public holiday per year with Frank Whiddon Day
• Employee Assistance Program for when you need extra support
• Salary Packaging options so you can keep more of your pay. Did you know that by salary packaging, you can increase your hourly rate by more than $2? This is how:
• Up to $611.53 per fortnight to pay your mortgage, rent, school fees, etc.
• Up to $101.92 per fortnight to pay entertainment activities like cafes, restaurants, etc.
• Remote living options including rent and mortgage packaging, utilities and holiday transport.
• Novated leasing, a financial wellness program, a personal car buying service and a rewards program through our partners.
• Quarterly gifts, including Cost of living voucher, ACE Day, Christmas gifting and other ad‑hoc gifts from time to time.
• Access to retail benefits and perks, including great discounts, and passes to the cinema, tickets to concerts or sports events, food vouchers, and more!
• Employee Referral Program. Get paid up to $500 to refer our next Whiddon star.
• Learning, learning, learning. Whiddon Scholarships Programs, Leadership Development Programs, Traineeships and more… we want to support your educational journey!
• Get recognised for your great work! Just in Time Recognition, Milestone Celebrations, Everyday Heroes, Annual Awards night and more.
• Recognition for successfully completing your probation period.
• Locations across NSW and QLD.If you need to relocate or wish to transfer between our Homes

Please note all successful candidates are required to provide evidence of NDIS Workers Check.