Care Partner

SilverChain; Central Coast; Hybrid; AUD 65,000 - 75,000; Full time

Job summary

Silverchain is seeking a Care Partner to support older Australians in the Central Coast region. The role blends community-based client visits with the flexibility to work autonomously from home, managing a caseload and delivering personalised care plans.

The position is full-time for 6 months, with standard hours 8:30am–5:00pm, Monday to Friday, and opportunities to collaborate with clinical, scheduling and service teams. Police check and vaccination status may be required.

Qualifications

• Experience in community-based case management is highly regarded.
• Strong communication and relationship-building skills.
• Empathy, compassion and client-centred approach.
• Effective problem-solving and time management abilities.
• Ability to work collaboratively across multidisciplinary teams.

Responsibilities

• Manage a caseload of older Australians receiving government-funded aged care services at home.
• Conduct client assessments and develop personalised Care Plans.
• Monitor and manage client budgets in line with program requirements.
• Coordinate services to ensure timely and appropriate support.
• Onboard new clients and support ongoing service delivery.
• Build strong relationships with clients, families and stakeholders.
• Collaborate with clinical, scheduling and service delivery teams to deliver coordinated care.
• Advocate for client needs to support positive health and wellbeing outcomes.

Skills

Caseload management

Client communication

Advocacy

Organisational skills

Driving licence

Job description

Do you have experience supporting older Australians and a passion for helping people navigate their aged care journey?

As a Care Partner, you will work closely with clients receiving government-funded aged care services in the Central Coast region. You'll build meaningful relationships with clients, assess their needs, coordinate services and advocate for positive outcomes that help them remain safe, independent and connected in their own homes.

This is a 6-month fixed term position, combining community-based client visits with the flexibility to work autonomously from home.

What's on offer

• Full-time, 6-month fixed-term position, 75 hours per fortnight, with standard working hours of 8:30am to 5:00pm, Monday to Friday.
• Autonomy to manage your own schedule and caseload.
• Opportunity to build meaningful relationships with clients and make a genuine difference in their lives.
• Supportive team environment with access to clinical, scheduling and service delivery teams. ye

What we're looking for

• Experience in community-based case management will be highly regarded.
• Experience supporting clients receiving government-funded aged care services is advantageous.
• Strong communication and relationship-building skills.
• Demonstrated empathy, compassion and a client-centred approach.
• Effective problem-solving and critical thinking skills.
• Well-developed organisational and time management skills.
• Ability to work collaboratively across multidisciplinary teams.
• Advocacy skills to support positive client outcomes.
• Current driver's licence and a reliable vehicle with appropriate insurance.

The role

• Manage a caseload of older Australians receiving government-funded aged care services in their homes.
• Conduct client assessments and develop personalised Care Plans.
• Monitor and manage client budgets in line with government program requirements.
• Coordinate services to ensure clients receive the right support at the right time.
• Support new clients through onboarding and ongoing service delivery.
• Build strong relationships with clients, families and key stakeholders.
• Work closely with clinical, scheduling and service delivery teams to deliver coordinated care.
• Advocate for client needs and support positive health and wellbeing outcomes.

Why choose Silverchain

Everyone at Silverchain, from our care teams to leadership, plays a vital role in delivering Best Care. It’s a team effort. Best Care is care that is safe, personal, connected and effective.

We are proudly one of the few Australian home care providers accredited in both national health and aged care standards. This means the quality of care we provide is expected to meet the same standards as a hospital or residential aged care facility.

As a not for profit organisation, we re-invest our funds into research and developing innovative models of care to set the industry benchmark for the provision of the best care in the home.

We'll also provide you with opportunities to help you develop and grow in your career, with training and education programs to help you achieve your goals.

Prior to commencement, every preferred candidate must complete a National Police check, Work Rights check and confirm their COVID-19 vaccination status (although not mandatory it is highly recommended).

At Silverchain Group, we recognise the positive contribution that a diverse workforce makes to our organisation where individuals can be authentic, are respected and celebrated. We strongly encourage applications from Indigenous Australians, people of all ages, gender, abilities, culturally diverse and linguistic backgrounds.