Canteen Assistant

Woden Community Service Inc; Canberra; On-site; AUD 34,440,000 - 44,083,000; Part time

Job summary

Woden Community Service Inc – Canberra ACT is seeking a reliable Canteen Assistant to support day-to-day canteen operations. The role involves food preparation, customer service and maintaining high standards of food safety and hygiene.

The position is primarily part-time with possible casual options, and the site is flexible across WCS locations. You will work closely with the Canteen Coordinator, support volunteers and help keep a welcoming school canteen environment.

Qualifications

• Proven ability to provide quality customer service.
• Knowledge of food safety and work health and safety requirements.
• Strong communication skills and a willingness to contribute to continuous improvement.
• Good written skills, including the ability to complete documentation accurately and on time.
• An understanding of professional boundaries, privacy and confidentiality.
• A current driver licence and access to a roadworthy, registered and comprehensively insured vehicle for work purposes.
• Ongoing employment is subject to a satisfactory police check and ACT Working with Vulnerable People registration.

Responsibilities

• Assist with food preparation and over-the-counter service while providing a high standard of customer service.
• Support daily canteen operations including rostering volunteers, record keeping and reconciling delivery dockets.
• Maintain a clean, safe and hygienic canteen environment, including cleaning equipment, benches, shelves and fixtures.
• Assist with stock control, receiving supplies, checking invoices and delivery dockets, stock rotation and monthly stocktakes.
• Follow food handling, food safety, work health and safety, privacy and confidentiality requirements.
• Support training for new staff and volunteers and contribute to a positive, respectful and inclusive workplace culture.
• Maintain canteen security, including money, keys, alarms, doors, windows and appliances.

Skills

Quality customer service

Food safety knowledge

Work with a team

Strong communication

Documentation accuracy

Driver licence

Privacy and confidentiality

Job description

Woden Community Service Inc – Canberra ACT

Woden Community Service (WCS)is a for-purpose organisation that has been providing community-based services for over 50 years. Our vision of ‘A caring community where everyone belongs’ is achieved through our values of Inclusion, Compassion, Hope, Responsiveness, Integrity and Social Justice.

We deliver services across the ACT covering children, families, young people and seniors including housing and mental health services.

We are currently seeking reliable and motivated Canteen Assistant to join our team. The position is primarily available for part-time basis; casual positions may be available. The location is flexible across our sites that we provide services to. This role is responsible for supporting the day-to-day operation of the canteen by assisting with food preparation, customer service and maintaining high standards of food safety, hygiene and cleanliness. The position involves working closely with the Canteen Coordinator, supporting volunteers, and ensuring a safe, welcoming and well-organised canteen environment for the school community.

This role is between school hours, and for school terms only.

Key responsibilities:

• Assist with food preparation and over-the-counter service while providing a high standard of customer service.
• Support daily canteen operations including rostering volunteers, record keeping and reconciling delivery dockets.
• Maintain a clean, safe and hygienic canteen environment, including cleaning equipment, benches, shelves and fixtures.
• Assist with stock control, receiving supplies, checking invoices and delivery dockets, stock rotation and monthly stocktakes.
• Follow food handling, food safety, work health and safety, privacy and confidentiality requirements.
• Support training for new staff and volunteers and contribute to a positive, respectful and inclusive workplace culture.
• Maintain canteen security, including money, keys, alarms, doors, windows and appliances.

About you

To be successful in this role, you will bring a practical, team-focused approach and a commitment to delivering high-quality service in a busy canteen environment.

You will have:

• Demonstrated ability to provide quality customer service.
• Knowledge of food safety and work health and safety requirements.
• Strong communication skills and a willingness to contribute to continuous improvement.
• Good written skills, including the ability to complete documentation accurately and on time.
• An understanding of professional boundaries, privacy and confidentiality.
• A current driver licence and access to a roadworthy, registered and comprehensively insured vehicle for work purposes.

To be eligible for employment

• Ongoing employment is subject to a satisfactory police check and maintaining a current ACT Working with Vulnerable People registration.
• The successful applicant will also be expected to demonstrate a commitment to WCS’ purpose, values, Code of Conduct, workplace diversity and equity principles, and the National Principles for Child Safe Organisations

Closing Date: COB 30 September 2026

Applications may close early if a suitable candidate is found.

For more information about WCS and services that we provide, including Children’s Services, Youth & Family, Community Development, Housing and Homelessness, Mental Health, Social Enterprise and Aged Care, please visit our website at www.wcs.org.au

WCS is proud to be an equal opportunity employer. We value diversity and encourage applications from people of all abilities and life experiences. We also encourage Aboriginal and Torres Strait Islander people and those from culturally and linguistically diverse backgrounds to apply.