Café Operations Lead – Fast-Paced Client Service

Herbert Smith Freehills; City of Melbourne; On-site; AUD 55,000 - 75,000; Full time

Job summary

A leading law firm is seeking a motivated team leader for its vibrant in-house café. The ideal candidate will excel in a fast-paced hospitality environment and bring expertise in customer service and café operations. Responsibilities include supervising staff, managing orders, and ensuring high-quality food and beverage service. Join a committed team focused on growth and wellbeing while fostering an inclusive culture. Enjoy the opportunity to learn and develop while working in a supportive environment.

Benefits

Holistic wellbeing fund

Home office allowance

Opportunities for learning

Qualifications

• Proven experience in customer service within a busy commercial café or hospitality environment.
• Strong understanding of food safety standards.
• Excellent communication and teamwork skills.

Responsibilities

• Supervise and train café staff including agency casuals.
• Prepare and serve high-quality coffee and beverages in a fast-paced environment.
• Handle orders, process payments, and reconcile daily cash and EFTPOS transactions.

Skills

Customer service

Food handling

POS system operation

Team leadership

Job description

A leading law firm is seeking a motivated team leader for its vibrant in-house café. The ideal candidate will excel in a fast-paced hospitality environment and bring expertise in customer service and café operations. Responsibilities include supervising staff, managing orders, and ensuring high-quality food and beverage service. Join a committed team focused on growth and wellbeing while fostering an inclusive culture. Enjoy the opportunity to learn and develop while working in a supportive environment.