Cafe Experience Associate | Flexible Hours & Perks

Colonial Group; Sydney; On-site; AUD 48,000 - 62,000; Full time

Benefits offered by this job

Free gym membership for you and a mate

Discounted personal training

Flexible work-life balance

Job summary

Colonial Group is seeking a customer-focused team member to deliver exceptional service in our café environment. Welcome guests, assist with their needs, and craft personal experiences aligned with our brand standards.

Responsibilities include preparing and serving food and beverages, ensuring quality, handling feedback gracefully, and maintaining a clean, safe café space. You will thrive in a fast-paced setting, delivering warmth and going above and beyond for members.

Qualifications

• Minimum 2+ years in customer service or hospitality.
• Able to maintain high cleanliness and safety standards.
• Warm, genuine approach with strong interpersonal skills.

Responsibilities

• Welcome members and assist them in finding what they need.
• Provide heartfelt service and create memorable experiences.
• Prepare and serve food and beverages per menu offerings.
• Maintain quality of all food and beverage items.
• Address queries, feedback and complaints professionally.

Skills

Customer service

Hospitality

Communication

Time management

Job description

Colonial Group is seeking a customer-focused team member to deliver exceptional service in our café environment. Welcome guests, assist with their needs, and craft personal experiences aligned with our brand standards.

Responsibilities include preparing and serving food and beverages, ensuring quality, handling feedback gracefully, and maintaining a clean, safe café space. You will thrive in a fast-paced setting, delivering warmth and going above and beyond for members.