Business Traineeship - Health & Medical Sector!

Apprenticeship Careers Australia; Victoria; On-site; AUD 50,000 - 60,000; Full time

Job summary

A leading apprenticeship provider in Victoria seeks a candidate for a customer service role. The successful applicant will manage appointment bookings, bill patients, and handle various office tasks in a relaxed team environment. Strong organisational skills and excellent communication abilities are essential. The position requires a police check with a minimum commitment of 24-32 hours during weekdays. This role offers the chance to work in a supportive atmosphere with a focus on teamwork.

Qualifications

• Police check required.
• Minimum of 24-32 hours per week (Weekdays only).
• Strong organisational and communication skills are essential.

Responsibilities

• Bill patients and manage appointments.
• Handle phone and email inquiries.
• Perform data entry and multi-tasking.
• Support team with general office duties.

Skills

Strong organisational skills

Communication skills

Attention to detail

Problem-solving skills

Customer service skills

Literacy and grammar skills

Team player

Job description

Requirements

• Police check required

• Must be able to arrive on time (public transport options available or on-site parking for those with a car)

• Minimum of 24-32 hours per week (Weekdays only)

• Start and finish times: 8:30am to 5:00pm
  

Work Environment

• Small team, indoor work, set workplace

• Varied tasks, relaxed and supportive workplace

What You'll Do

• Arrive and bill patients 💳

• Book appointments and answer phones/emails 📞

• Multi-tasking and data entry 🖥️

• Speak with patients and assist with inquiries 💬

• Manage general office duties and support the team 👩💻
  

About You

• Strong organisational and communication skills 📢

• Attention to detail and problem-solving skills 🧐

• Excellent customer service skills and professionalism 🤝

• Literacy, spelling, and grammar skills 📝

• Outgoing, confident, and a team player 😄