Business Support Officer

Department of Energy, Environment and Climate Action; Seymour; On-site; AUD 60,000 - 80,000; Full time

Job summary

A government department in Victoria is seeking a Business Support Officer to lead administrative tasks at their Seymour office. This role involves delivering outstanding customer service, managing office operations, and coordinating logistics like fleet and contractors. Applicants should have qualifications in Business Administration and experience using Microsoft applications. The position is fixed term until January 2025. The organization promotes diverse and flexible working options.

Benefits

Flexible work options

Diverse and inclusive workplace

Qualifications

• Experience in administration roles, particularly in customer service.
• Strong communication skills for stakeholder interaction.
• Ability to coordinate multiple tasks efficiently.

Responsibilities

• Provide service excellence in office administration.
• Manage customer inquiries via phone and face-to-face.
• Coordinate fleet, contractors, tenants, and mail.

Skills

Customer service

Administration

Communication

Team collaboration

Education

Qualifications in Business Administration

Tools

Microsoft applications

Job description

We're looking for someone who will provide service excellence to community and staff in the administration of our Seymour office. Join the Hume Business Services team and lead site administration, customer service and facilities management.

The Business Support Officer will promote service excellence through the delivery of customer service, administration and site management services. This includes the coordination of fleet, contractors, tenants and mail while responding to face to face and phone enquiries from staff and members of the public.

The role will focus on delivering the best outcomes for internal and external stakeholders and providing support to the wider Business Services team.

Specialist / Technical Expertise / Qualifications

• Qualifications in Business Administration is desirable.
• Experience in the use of Microsoft applications is required.

This is a fixed term position available until 02 January 2025. The work location for this position is 15 Hume and Hovell Road, Seymor.

To be considered for this position, applicants are encouraged to submit a resume and cover letter (no longer than 2 pages) summarising their skills and relevant experience.

For further information please refer to the attached position description.

Applications close at midnight on Thursday, 05 September 2024.

Other relevant information

Preferred candidates will be required to undertake pre‑employment screening, including a Declaration and Consent form and a National Police Check.

To be eligible for appointment to this role, applicants will possess corresponding work rights for the advertised employment period. Appointment to an ongoing position is only available to an Australian / New Zealand citizen or an Australian Permanent Resident.

A Diverse, Inclusive and Flexible Workplace

DEECA welcomes applicants from a diverse range of backgrounds and we focus on the essential requirements of the job and being consistent and fair in our treatment of all applicants. We also understand that a balanced life is important to our employees. Talk to us about our flexible options such as working some days from home, starting early or late, working part time, job sharing or accessing paid or unpaid leave.