Business Support Officer

SA Water; Adelaide; On-site; AUD 60,000 - 80,000; Full time

Job summary

SA Water is seeking a Business Support Officer to help ensure smooth business operations within the People & Safety group. The role involves providing high-quality administrative and operational support, managingSharePoint sites, travel, meetings, and procurement processes.

The successful candidate will be a capable administrator with strong customer service, keen eye for detail, and ability to prioritise in a fast-paced environment.

Qualifications

• Capable and efficient administrator with a strong customer service mindset.
• Experience in business support or operational coordination.
• Ability to manage competing priorities in a fast-paced environment.
• Keen eye for detail and ability to build positive relationships with internal teams and external partners.
• Proficient in Microsoft Office applications; records management and procurement experience valued.

Responsibilities

• Provide administrative support to the People & Safety team, including scheduling, catering, and travel arrangements.
• Maintain internal systems such as records management and SharePoint.
• Manage procurement tasks such as creating purchase orders and resolving accounts queries.
• Prepare agendas, take minutes, and distribute mail and internal communications.
• Support project coordination and reporting activities.

Skills

Administrative support

Customer service

Microsoft Office

SharePoint

Records management

Procurement

Travel coordination

Meeting coordination

Tools

Outlook

MS Teams

Webex

RIVER

Job description

At SA Water, our work sustains life. Every day, we deliver safe, reliable water and wastewater services to more than 1.8 million South Australians, supporting healthy communities across our state.

Behind this essential service are people who care. From engineering and science to construction, digital, operations and customer experience, every role plays a part. We bring our authentic selves to work, driven by purpose, supporting one another to deliver work that truly matters.

About the job

The Business Support Officer plays a vital role in ensuring smooth business operations and supporting the delivery of people-focused services across SA Water. Working collaboratively with stakeholders across the organisation, the Business Support Officer provides high-quality administrative and operational support, enabling the broader People & Safety group to thrive.

From managing SharePoint sites to organising travel, coordinating meetings, maintaining pool vehicles, and supporting procurement processes, this role offers a varied and rewarding opportunity for someone who enjoys being the go-to person behind the scenes.

About the Person

The successful candidate will be a capable and efficient administrator with a strong customer service mindset. They will bring experience in business support or operational coordination, and be comfortable managing competing priorities in a fast-paced environment. With a keen eye for detail, they will take pride in delivering accurate work and building positive working relationships with internal teams and external partners alike.

They will be highly organised, self-motivated, and proficient in Microsoft Office applications, with a collaborative approach and commitment to supporting others. Experience using records management systems and procurement processes will be highly regarded.

About People and Safety

The People and Safety business group supports the capability, wellbeing, and safety of our workforce. The team brings together human resources, talent attraction, organisational development, and safety and wellbeing to ensure our people can do their best work, safely and sustainably

Working in People and Safety means shaping culture, attracting and developing talent, supporting leaders and teams, and strengthening safe, inclusive workplaces across South Australia. Your work will help ensure we have the right people, skills, and environments to deliver essential water and wastewater services now and into the future.

In addition, your responsibilities will include:

Fostering trust with our people, customers and community by providing expert advice and service that ensure we effectively communicate and engage audiences with our business strategy and its delivery across South Australia, every day.

You will:

• Provide administrative support to the People & Safety team, including scheduling, catering, and travel arrangements.
• Maintain internal systems such as records management and SharePoint.
• Manage procurement tasks such as creating purchase orders and resolving accounts queries.
• Prepare agendas, take minutes, and distribute mail and internal communications.
• Support project coordination and reporting activities.
  

Your success in this role will come from:

• Experience in prioritising workloads to meet required timeframes.
• High level of integrity and regard for confidentiality.
• Demonstrated proficiency with computer applications.
• Effective written and verbal communication skills.
• Demonstrated experience in providing support services with the ability to work as a member of a multi-disciplinary group under limited supervision.
• Experience with Outlook, MS Teams, Webex, RIVER, internal SA Water systems/Intranet is desirable.
  

Further information can be found in the attached PD - Business Support Officer.

A great customer experience is best achieved by having a diverse and inclusive team that reflects the community we serve. Applications are encouraged from everyone, including people living with disability, job seekers of all ages, members of the LGBTIQA+ community, Aboriginal and Torres Strait Islander peoples, and people from culturally diverse backgrounds.

Our Industry is like no other. Dive into the wonderful world of water and explore the boundless opportunities. Learn more about the water industry at careersinwater.com.au.

Please note: We request that recruitment agencies do not submit candidates for this position, as they will not be accepted.