Business Operations Manager

at; Western Australia; On-site; AUD 80,000 - 100,000; Full time

Job summary

A home care service provider in Western Australia is seeking a Business Operations Manager to lead their team across two office locations. The role involves driving organizational change, fostering strong team relationships, and growing the business through community partnerships. Candidates should have relevant managerial experience, strong leadership skills, and a resilient approach. A valid driver's license is required. This position offers flexible working hours and a positive working environment.

Benefits

Flexible working hours

Supportive working environment

Bonus opportunities

Office parking

Qualifications

• Relevant experience in managing a business or standalone business unit.
• Aged Care or NDIS operational understanding is beneficial.
• Proven track record of managing and growing businesses.

Responsibilities

• Lead the Dovida team in navigating business challenges.
• Foster strong relationships and motivate the team.
• Identify new business opportunities and grow the business.

Skills

Leadership skills

People management

Commercial acumen

Change management

Analytical skills

Job description

Dovida is a national provider of high-quality, person‑centred home care. We provide a range of services including everyday companionship, domestic assistance, personal care, meal preparation, medication reminders, and transport to appointments, shopping, and social outings.

We empower older people to live their lives their way by advocating for those who choose to live independently at home. Dovida creates a Circle of Care that places individuals at the centre of a holistic support system, uniting families, our skilled caregivers, our support teams, and the wider healthcare community.

About this opportunity

As a Business Operations Manager (BOM) for a company owned office, you will lead and guide the Dovida team in successfully navigating the business challenges & opportunities. We currently have an opportunity available for a strong leader to join our values‑driven organisation across our Perth offices (Osborne Park & Clarkson). This hands‑on senior leadership role operates in a fast‑paced service‑based environment, where the ability to juggle priorities, yet systematically close out tasks that drive outcomes, is crucial.

Drawing on previous leadership experience, you’ll foster strong relationships with your team, motivating and guiding them to achieve business goals, and providing them with constructive and supportive feedback that drives business capability and aids personal growth. You will identify new business opportunities and develop and grow the business through strong community partnerships and networking.

This is an excellent opportunity to join a growing business, in a dynamic market, in a highly visible and impactful role. We have a strong community purpose, with clear organisational values and culture. This is a leadership role that embraces those who want to take ultimate responsibility for their role in our global organisation.

What’s in it for you?

• Great job satisfaction where you are making a difference to older people living in the community
• An excellent opportunity for an experienced leader looking to grow their career
• A welcoming and supportive working environment locally, with support and guidance from the National Office Team, community of other BOMs, and the Regional Manager
• Be a part of a growing organisation with bonus opportunities
• Flexible working hours, and some opportunity to work from home, office parking

About you

• Relevant experience in managing a business or standalone business unit – Service or retail‑based industry
• Ability to drive and implement organisational change and bring your team along a path of change‑management
• Aged Care, NDIS or similar operational understanding is beneficial, but not essential for success in this role
• Demonstrated experience and a proven track record of managing and growing businesses, or business units
• Experience in ensuring the continual improvement of business and financial processes and systems
• Strong analytical and leadership skills and experience in developing and motivating a diverse team within the business
• Resilient and pragmatic approach
• Strong people management skills and understanding of the employment landscape in Australia
• Sound commercial acumen – strong financial literacy
• Valid driver's licence and ability to travel between two main office locations in Osborne Park and Clarkson

How do I apply? Please submit your resume and a cover letter detailing your suitability for this role.