Business Operations Associate

Sharesies; Council of the City of Sydney; On-site; AUD 60,000 - 80,000; Full time

Job summary

A growing financial empowerment company in Sydney is seeking an Operations Associate to join their Business Operations team, enhancing customer experiences and ensuring effective operations. The ideal candidate will have excellent customer service skills, a love for numbers, and some knowledge of the financial industry. This full-time position offers the opportunity to work in a dynamic environment committed to inclusion.

Qualifications

• Experience in customer service with a passion for helping people.
• Ability to work with numbers and solve problems.
• Some experience in the financial industry preferred.

Responsibilities

• Work with the Business Ops team to enhance customer experiences.

Skills

Customer service champion

Communication skills

Numerical analysis

Adaptability

Financial industry knowledge

Job description

We’re a workplace that truly values people and everything they bring to the table. We strive for industry‑leading thinking and have been well on our way to creating financial empowerment for everyone with over 850,000 people across Aotearoa and Australia choosing Sharesies to grow their wealth. Want to join us?

We’ve had an exciting opportunity open in our Business Operations team as an Operations Associate. This role is located in Sydney and will work with the wider Business Ops team to create lovable experiences for all of our customers.

We’re looking for people who love the idea of working in a dynamic innovative environment and who are as excited about our vision as we are. For the Business Operations Associate role we are specifically looking for someone who:

• Is a customer service champion – you love helping people and have great communication skills.
• Loves working with numbers and using an investigative approach to new challenges.
• Has some experience in the financial industry (knowledge around corporate actions or experience with share registries is a plus!).
• Is adaptable to change and is motivated by our vision and purpose.

Find out more in the Job Description.

At Sharesies we believe in the power of belonging and are committed to a culture of inclusion. If you’re super keen to work with us but not sure you have the exact right experience or you’re interested in part‑time hours we would love to hear from you anyway!

This job closes at 5pm on Sunday 26 October. Please send through a cover letter with some info about yourself and what excites you about this opportunity along with your CV. We’ll be in touch!

We are building a diversity program to increase the diversity of under‑represented groups and have included some optional questions in this application to keep improving our equitable outcomes. If you choose not to participate it won’t affect your application. If you decide to participate, we will only use the information you provide for the purposes of our diversity program. And if you have any questions about how we manage and store your data please email …

The successful person will be required to obtain an Australian Federal Police check and all applicants must be legally entitled to work in Australia.

Employment Details

Employment Type: Full‑Time

Experience: years

Vacancy: 1

Department / Functional Area: Business Operations

Key Skills

• Business
• Information Management
• Accounting
• Corporate Risk Management
• Faculty
• Jms