Business Development Representative

DocuSign; North Sydney; Hybrid; AUD 90,000 - 130,000; Full time

Job summary

DocuSign seeks a Business Development Representative (BDR) to bridge business challenges and solutions with a modern human-plus-machine cadence. You will leverage AI-powered prospecting, smart workflows, and data insights to research and engage accounts.

This role offers training in strategic selling and SaaS growth strategies, reporting to Market Development leadership. This is an individual contributor position within the Market Development team, with hybrid work requiring in-office access and

Qualifications

• BA/BS degree or equivalent practical experience.
• 2+ years of outbound sales, business development, customer-facing roles, or account management.
• Eagerness to adopt and experiment with new sales technology, CRM tools, and AI-driven workflow engines.
• Strong verbal and written communication skills with an ability to tailor messages to diverse decision-makers.
• Natural curiosity to ask insightful questions, gather information, and map business needs to innovative software solutions.
• A positive attitude toward feedback, continuous learning, and adapting to dynamic market trends.
• Ability to foster trust quickly with prospective clients and internal team members alike.
• Prior experience or interest in the Cloud / SaaS software industry.

Responsibilities

• Combine phone engagement, tailored LinkedIn messaging, and customized email cadences with AI sales assistants to connect meaningfully with prospects across Docusign’s core vertical markets.
• Utilize AI-assisted account research, predictive intent data, and CRM analytics to identify high-value opportunities and personalize messaging at scale.
• Engage prospects in thoughtful conversations to uncover pain points in their contract and agreement workflows, aligning their business goals to Docusign’s IAM platform.
• Collaborate closely with Account Executives (SMB, Mid-Market, and Enterprise) and Marketing teams to develop territory strategies and qualify high-impact pipeline opportunities.
• Learn and test new prospecting methodologies, email frameworks, and AI tools continuously to maximize engagement and personal productivity.

Skills

Outbound sales experience

Verbal communication

Written communication

CRM tools

AI-driven workflow engines

Education

BA/BS degree or equivalent practical experience

Tools

CRM tools

AI tools

Job description

Business Development Representative

Location: AU-NS-Sydney

Category: Global Sales Development

Position Type: Regular

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

As a Business Development Representative (BDR), you are the crucial bridge between business challenges and transformative solutions. At Docusign, you won't just make phone calls; you will master a modern human-plus-machine cadence. You will leverage AI-powered prospecting tools, smart workflow automation, and deep data insights to streamline research and account engagement. This allows you to focus on what humans do best: building meaningful relationships, listening attentively, and solving complex customer problems. Whether aiming for Enterprise Account Executive roles, Sales Leadership, or Revenue Operations, this role offers hands-on training in strategic selling and modern SaaS growth strategy.

This position is an individual contributor reporting to the Manager, Market Development Representatives.

Responsibility

• Combine phone engagement, tailored LinkedIn messaging, and customized email cadences with AI sales assistants to connect meaningfully with prospects across Docusign’s core vertical markets
• Utilize AI-assisted account research, predictive intent data, and CRM analytics to identify high-value opportunities and personalize messaging at scale
• Engage prospects in thoughtful conversations to uncover pain points in their contract and agreement workflows, aligning their business goals to Docusign’s IAM platform
• Collaborate closely with Account Executives (SMB, Mid-Market, and Enterprise) and Marketing teams to develop territory strategies and qualify high-impact pipeline opportunities
• Learn and test new prospecting methodologies, email frameworks, and AI tools continuously to maximize engagement and personal productivity

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• BA/BS degree or equivalent practical experience
• 2+ years of experience in outbound sales, business development, customer-facing roles, or account management

Preferred

• Eagerness to adopt and experiment with new sales technology, CRM tools, and AI-driven workflow engines
• Strong verbal and written communication skills with an ability to tailor messages to diverse decision-makers
• Natural curiosity to ask insightful questions, gather information, and map business needs to innovative software solutions
• A positive attitude toward feedback, continuous learning, and adapting to dynamic market trends
• Ability to foster trust quickly with prospective clients and internal team members alike
• Prior experience or interest in the Cloud / SaaS software industry

Life at DocuSign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [e-mail].

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [e-mail] for assistance.

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