Business Development Manager

tollgroup; City of Brisbane; On-site; AUD 120,000 - 180,000; Full time

Job summary

Toll Group in Australia is seeking an experienced Business Development Manager to join our teams in Melbourne and Brisbane. You will identify target clients, gather market insights and help shape pricing and service offerings across Ocean, Air, and other services.

The role requires a proven sales track record in global forwarding, deep market knowledge, and the ability to build strong client relationships. You will work with a regional head of sales and cross-functional teams to grow profitable

Qualifications

• Proven success in global forwarding sales.
• Strong understanding of the sales process.
• In-depth knowledge of global forwarding operations and trade lanes.
• Ability to identify client needs and provide effective solutions.
• Extensive network of industry contacts and knowledge of customs procedures.
• Strong numerical and problem-solving abilities to support decision-making.

Responsibilities

• Client insights: identify target clients using key demographics and market insights.
• Market feedback: ensure fair pricing and service offerings.
• Regular meetings: collaborate with the Regional Head of Sales to stay ahead of market trends.
• Market understanding: understand competitor strengths, weaknesses and market positioning.
• Client engagement: ensure regular client visits and convert opportunities into profitable business.
• Product development: develop a balanced product mix across Ocean, Air, and other services.

Skills

Global forwarding sales

Sales process expertise

Market trend analysis

Client needs assessment

Commercial acumen

Industry networking

Trade lanes & customs

Numerical problem solving

Job description

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post - www.tollgroup.com

Play a vital role in enabling sustainable, global supply chains with Global Forwarding, Australia and New Zealand. With ongoing job security, enjoy working in a stable and safe environment, where we can be curious and inspired to try new things as we put customers at the centre of everything we do. As a recognised global brand with long-term success, we're passionate about progress. That means adapting to change and transforming how our customers experience world-class freight forwarding solutions. In an open and inclusive culture, we share our ideas with approachable leaders who clearly communicate our ambitions. Our contribution is recognised with flexibility for balance and opportunities to learn, grow and progress. And we're always looking out for each other's wellbeing. We take pride in rising to any challenge to deliver what matters. Like thriving on diverse, challenging, even unordinary projects, while being supported by friendly and positive teamwork.

The Role

We are looking for an experienced Business Development Manager to join our team in Melbourne and Brisbane teams.

As the Business Development Manager , you will:

• Client Insights: Identify target clients using key demographics and market insights.
• Market Feedback: Provide valuable market feedback to ensure fair pricing and service offerings.
• Regular Meetings: Collaborate with the Regional Head of Sale to stay ahead of market trends.
• Market Understanding: Understand other companies' strengths, weaknesses, and market positioning.
• Client Engagement: Ensure regular client visits and convert opportunities into profitable business.
• Product Development: Develop a balanced product mix across Ocean, Air, and other services.

About you

To be successful in this role, you will need:

• Proven success in global forwarding sales with a strong understanding of the sales process.
• In-depth knowledge of global forwarding operations, other companies, and market trends.
• Ability to identify client needs and provide effective solutions.
• Strong commercial awareness and ability to differentiate our offerings in the marketplace.
• Extensive network of industry contacts and excellent knowledge of trade lanes and customs procedures.
• Strong numerical and problem-solving abilities to support decision-making.

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

To find out more about us visit www.careers.tollgroup.com

You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.