Business Analyst x 3 at NTT DATA

NTT DATA; Canberra; Hybrid; AUD 90,000 - 110,000; Full time

Job summary

NTT DATA is hiring for a Senior Business Analyst in Canberra, ACT, for an initial 6 month contract, with potential for a 6 month extension. The role is full-time and offers a hybrid work model, requiring a minimum of 2 days per week in the office.

Candidates are required to have experience in Microsoft Dynamics / PowerApps or ServiceNow, and must hold a current Baseline security clearance. You will be responsible for gathering requirements, assessing risks, and supporting business transitions.

Qualifications

• Proven ability to produce high-quality business analysis deliverables.
• Strong stakeholder engagement skills.
• Experience with Microsoft Dynamics / PowerApps or ServiceNow.

Responsibilities

• Gather, validate and document business requirements.
• Model business processes and identify opportunities for improvement.
• Support business transition and help embed change initiatives.

Skills

Business analysis deliverables

Stakeholder engagement

Microsoft Dynamics / PowerApps

ServiceNow

Agile methodologies

Job description

Apply for Business Analyst x 3 at NTT DATA in Canberra, ACT, AU. This Full time on site position offers great opportunities for career growth.

NTT Data is seeking an experienced Senior Business Analyst for a leading federal government department for an initial 6 month contract based in Canberra. Initial 6 month contract + 6 month extension. Hybrid working – minimum 2 days per week in office.

Due to the secure nature of the work, candidates must hold a current Baseline security clearance.

To align with the current scope of work, we are seeking candidates with experience in one of the following specialisations (experience in both is not required): Microsoft Dynamics / PowerApps, or ServiceNow, including service catalogue management.

Key Responsibilities

• Gather, validate and document business requirements
• Model business processes and identify opportunities for improvement
• Assess and communicate risks, issues, and benefits of solutions
• Generate insights from data, identifying trends and patterns
• Act as the key liaison between stakeholders, developers, testers and project teams
• Develop user stories and/or use cases
• Support business transition and help embed change initiatives

Key Requirements

• Proven ability to produce high-quality business analysis deliverables, applying structured techniques and critical thinking
• Demonstrated ability to manage multiple concurrent deliverables, meet deadlines, and adapt to change
• Strong stakeholder engagement skills with the ability to collaborate effectively across diverse groups
• Excellent written and verbal communication skills, with the ability to influence and negotiate
• Experience facilitating workshops and managing varied stakeholder groups
• Demonstrated experience in either: Microsoft Dynamics / PowerApps; or ServiceNow and service catalogue management
• Familiarity with system development and project management methodologies
• Experience working in Agile environments

For more information about this or other opportunities, please contact Steph Hodak. Please quote our job reference number 671788.

NTT Ltd. is a global ICT provider, employing more than 40,000 people in a diverse and dynamic workplace, and delivering services in over 200 countries and regions. We partner with organizations around the world to shape and achieve outcomes through intelligent technology solutions. For us, intelligent means data driven, connected, digital, and secure. NTT is proud to be an equal opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.