Business Analyst - 6 months - Perth

Talent; Perth; Hybrid; AUD 111,000 - 166,000; Full time

Job summary

Talent in Perth is seeking a Business Analyst for Collaboration & Productivity Platforms. Hybrid role on a 6-month contract, responsible for guiding a portfolio of enterprise platforms and SaaS services with strategic oversight and hands-on technical judgement.

You will lead governance for Microsoft 365 and Atlassian, drive roadmaps, and manage licensing, security, and integrations, while coordinating teams and ensuring service quality across BAU and project work.

Qualifications

• Experience with Microsoft 365 and/or Atlassian or comparable enterprise collaboration platform.
• Technical leadership across platforms, teams or technology domains.
• Governance of platform lifecycle, roadmaps, standards and service improvement.
• ITSM understanding, ideally including ServiceNow; strong incident/change management.
• Understanding of enterprise identity, security, integrations and cloud/SaaS management.
• Excellent communication, troubleshooting, stakeholder management and prioritisation.

Responsibilities

• Provide technical leadership and governance for collaboration platforms and related SaaS services.
• Shape platform strategy, roadmaps, technical standards and service ownership.
• Oversee platform health, licensing, vendor engagement and escalations.
• Review significant platform changes, integrations and service decisions.
• Drive automation, self-service, standardisation and AI adoption.
• Coordinate planning, backlogs and priorities across BAU and projects.
• Partner with Cyber Security, Identity, Architecture, Service Desk and stakeholders.
• Identify and communicate platform risks and technical debt.

Skills

Microsoft 365

Atlassian suite

Technical leadership

Platform governance

ITSM (ServiceNow)

Identity & security integrations

Communication & stakeholder mgmt

AI/automation exposure

Tools

ServiceNow

Miro

monday.com

LucidLink

Job description

Business Analyst – Collaboration & Productivity Platforms

Perth CBD | Hybrid | 6-month contract | Market rate

Our client is seeking a technically capable collaboration and productivity platforms professional to guide a portfolio of enterprise platforms and SaaS services. This role combines strategic oversight with hands-on technical judgement, operational governance and team coordination.

Key responsibilities

• Provide technical leadership and governance for Microsoft 365, Atlassian and related SaaS services.
• Shape platform strategy, roadmaps, technical standards, lifecycle and service ownership with platform specialists.
• Oversee platform health, licensing, vendor engagement, supportability and complex escalations.
• Review significant platform changes, integrations and service decisions.
• Drive automation, self-service, standardisation, AI adoption and continuous improvement.
• Coordinate squad planning, backlogs, priorities, reviews and 90-day planning across BAU and project work.
• Partner with Cyber Security, Identity, Architecture, Service Desk, vendors and business stakeholders.
• Identify and communicate technical debt, platform risks and capability gaps.

What you will bring

• Strong experience with Microsoft 365 and/or Atlassian or a comparable enterprise collaboration platform.
• Technical leadership across platforms, teams or technology domains.
• Platform governance, lifecycle, roadmaps, technical standards and service improvement experience.
• ITSM understanding, ideally including ServiceNow; strong incident, change and problem management knowledge.
• Understanding of enterprise identity, security, integrations and cloud/SaaS service management.
• Excellent communication, troubleshooting, stakeholder management and prioritisation.
• Exposure to Miro, monday.com, LucidLink, automation and emerging AI technologies is advantageous.