Business Analyst

ITbility; Sydney; On-site; AUD 129,000 - 203,000; Full time

Job summary

ITbility in Sydney is seeking a Network Security Business Analyst for a 6+ month contract to support telecom network transformation, migration, and modernization programs. You will gather, analyze, and document business, functional, and technical requirements; facilitate workshops; lead BRD/FRS creation; and coordinate UAT with stakeholders across engineering, operations, and vendors.

Candidates must have full working rights in Australia and experience with IP/MPLS, SD-WAN, OSS/BSS integrations,

Qualifications

• Gather, analyze, and document business, functional, and technical requirements.
• Facilitate workshops and interviews across network and telecom domains.
• Create BRD, FRD, user stories, process flows, use cases, and acceptance criteria.

Responsibilities

• Coordinate UAT, validate business outcomes, and manage defect triage.
• Track requirements, risks, dependencies, and change requests using JIRA, Confluence, ServiceNow, and MS Project.
• Prepare executive reports and stakeholder communications to support governance.

Skills

Requirements analysis

Stakeholder facilitation

BRD/FRS development

UAT coordination

Gap analysis

Documentation

Tools

JIRA

Confluence

ServiceNow

MS Project

Job description

Our client in Sydney is looking for Network Security BA this is a contract for 6+ months.

Required Skills

• Gather, analyze, and document business, functional, and technical requirements for telecom network transformation, migration, and modernization programs.
• Experience in project such as Firewall migration, micorsegmentation, network transformation etc.
• Work closely with network engineering, operations, architecture, and business stakeholders to translate business needs into actionable project requirements.
• Facilitate workshops, requirement elicitation sessions, stakeholder interviews, and process mapping exercises across network and telecom domains.
• Develop Business Requirement Documents (BRD), Functional Requirement Specifications (FRS), user stories, process flows, use cases, and acceptance criteria.
• Perform gap analysis between current-state and target-state network environments, identifying opportunities for process optimization and operational efficiency.
• Support delivery of projects involving IP/MPLS networks, SD-WAN, Core Networks, OSS/BSS integrations, network monitoring platforms, and service assurance solutions.
• Collaborate with project managers, solution architects, vendors, and testing teams to ensure requirements are accurately understood and delivered.
• Coordinate User Acceptance Testing (UAT), validate business outcomes, manage defect triage, and obtain stakeholder sign-off.
• Track project requirements, risks, dependencies, and change requests using tools such as JIRA, Confluence, ServiceNow, and Microsoft Project.
• Prepare executive reports, status updates, business cases, and stakeholder communications to support project governance and decision-making.

All candidates should have full working rights in Australia.

Only shortlisted candidates will be contacted for this role.