Business Analyst

Brotherhood of St Laurence; City of Frankston; On-site; AUD 104,000 - 109,000; Part time

Job summary

A community-focused organization based in Frankston is seeking an experienced Business Analyst to enhance business processes and support organizational initiatives. This role involves working closely with stakeholders, documenting requirements, and developing project business cases. Candidates should have strong analytical and problem-solving skills, along with qualifications in project management methodologies. Join this organization to help drive systemic change and support people across all life stages while enjoying flexible working arrangements and salary packaging options.

Benefits

Salary packaging options

17.5% leave loading

Flexible working arrangements

Employee Assistance Program

Discounted health insurance

Qualifications

• 3+ years of experience as a Business Analyst in a relevant field.
• Strong analytical skills with a passion for continuous improvement.
• Proven ability to collaborate effectively with stakeholders.

Responsibilities

• Gather and document business requirements and establish traceability.
• Analyze financial and other data to understand process issues.
• Assist with project business cases and recommend improvements.

Skills

Project Management methodology (e.g. Prince 2, Agile/Scrum, Six Sigma, Kanban, Lean)

Developing and documenting organization-wide business processes

Working on large scale projects

Stakeholder management

Coaching

Critical thinking

Problem-solving

Education

Qualification in accredited Project Management methodology

Job description

Apply now Job no: 497959
Work type: Maximum Term Part-Time
Location: Frankston
Categories: Aged and Disability Support, Community Development

Business Analyst

What we offer our employees

Salary packaging options to increase your take‑home pay – up to $18,500 can be packaged each year (via AccessPay)

17.5% leave loading

Flexible working arrangements

Employee Assistance Program

Discounted health insurance and annual flu vaccinations

About the role

We are seeking an experienced Business Analyst with exceptional analytical skills to support the review and improvement of end-to-end business processes. In this role, you will work closely with internal and external stakeholders to identify operational, financial and technological risks and opportunities, translate business needs into clear requirements, and contribute to the successful delivery of organisation wide initiatives.

Salary: $104,063.34 - $108,774.43 per annum, based on skills and experience plus 12% superannuation (pro-rata for part-time employment)

Key Responsibilities

• Gathering, validating, and documenting business requirements and establishing traceability matrices
• Analysing financial and other relevant data to understanding business process issues
• Assistance with the preparation of project business cases – identifying issues, risks and benefits of existing and proposed
  solutions and outlining business impacts
• Assist with the maintenance of risk, issue and decision logs, meeting minutes, meeting schedules, project summaries and
  updates
• Develop documentation for new and existing business processes and ensure that users are able to source and utilise on a day-to-day basis.
• Assist with the development and production of training materials for user education and change management.
• Assist with Training Needs Analysis
• Work collaboratively within teams to achieve common goals
• Support the identification, creation and analysis of existing business processes designs, systems and other requirements to document and recommend improvements focusing on quality

About Brotherhood of St Laurence

BSL is committed to creating an Australia free of poverty. For over 90 years, we have partnered with communities, governments, and organisations to drive systemic change and deliver services that support people across all life stages.

With more than 1,400 employees and 1,000 volunteers, we work to ensure everyone can participate fully in social, civic, and economic life with dignity and respect.

What we are looking for

We are seeking a motivated and experienced business analyst who is passionate about driving continuous improvements and supporting BSL’s mission.

Key skills and experience

• Qualification in accredited Project Management methodology (e.g. Prince 2, Agile/Scrum, Six Sigma, Kanban, Lean etc)
• Demonstrated experience in developing and documenting organization - wide business processes
• Experience working on large scale projects as well as handling day-to-day operational requests from the business
• Demonstrated ability to work collaboratively and deliver high quality outputs to tight deadlines
• Demonstrated experience in coaching
• Strong problem solving, critical thinking ability, stakeholder management skills are essential

If this sounds like the right fit for you

We’d love to hear from you.

Click APPLY NOW!

Please upload each document as a separate attachment.

Your application must include:

A current resume demonstrating your relevant skills and experience

Applications will be reviewed as they are received, so early submission is encouraged.

If you have any questions about the role, please contact Dustin Phamat [e-mail] or 0419 047 060for a confidential discussion.

Applications close: 11:59 pm Tuesday 13th January 2026

We are an EEO and understand the importance of diversity and inclusion. We recognise that everyone has the right to an equitable, safe and productive environment and to be treated with dignity and respect. We welcome applications from all people regardless of age, gender, ethnicity, cultural background, disability or sexual orientation. Aboriginal and Torres Strait Islander people are encouraged to apply.

Successful applicants will be subject to pre-employment checks including criminal history and working with children. Recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics. Applicants must have proof of working rights in Australia.

Advertised: 24 Dec 2025 AUS Eastern Daylight Time
Applications close: 13 Jan 2026 AUS Eastern Daylight Time