Business Acceptance Analyst

Allens Operations Pty Ltd; City of Brisbane; Hybrid; AUD 70,000 - 90,000; Full time

Job summary

A leading law firm in Brisbane is seeking a New Business Intake professional to manage client onboarding and conduct conflict searches. You'll be responsible for ensuring data accuracy and supporting risk management. Ideal candidates have experience in law or professional services environments and possess excellent engagement skills. The role offers significant learning and development opportunities, flexible working arrangements, and comprehensive health and wellbeing benefits.

Benefits

Market-competitive remuneration

Fully subsidised gym memberships

Flexible working arrangements

Enhanced parental leave policy

Qualifications

• Experience in a law firm or professional services environment is preferred.
• Ability to interpret conflict search reports effectively.
• Strong attention to detail and commitment to data integrity.

Responsibilities

• Conduct conflict searches using firm systems.
• Analyse conflict reports and resolve concerns.
• Perform ongoing customer due diligence.

Skills

Stakeholder engagement

Communication skills

Attention to detail

Conflict resolution

Job description

Your role

At Allens, our business teams are also specialists in their field, using their unique knowledge and expertise to solve critical client and business challenges.

You'll be a part of our New Business Intake team that manages client and matter onboarding, conducts conflict searches, ensures data accuracy, and supports risk management across the firm.

Responsibilities

• Conduct conflict searches using firm systems to identify potential conflicts of interest.
• Analyse conflict reports, resolve concerns, and elevate issues when required.
• Perform initial and ongoing CDD (customer due diligence), including risk assessments and identity verification.
• Conduct PEP, sanctions, and adverse media screening; elevate high‑risk findings.
• Maintain accurate records in First AML and assist with AUSTRAC audits.
• Monitor and review client risk ratings, trigger events, and screening alerts.
• Collaborate with Partners and clients on compliance requirements and document collection.

About you

Qualifications

• Experience in a law firm or professional services environment performing new business intake, client onboarding and conflict checking is preferred.
• Excellent stakeholder engagement and communication skills, including guiding partners and teams through conflict considerations.
• Ability to interpret conflict search reports and apply escalation frameworks in line with firm policy.
• Strong attention to detail and commitment to data integrity across client and matter records.
• Confidence in handling sensitive and confidential information with sound judgement and discretion.
• A desire to learn, grow, network, mentor others.

Your development

In joining Allens you will receive unparalleled learning and development opportunities. You will be challenged, supported and guided as you learn and develop, and will be encouraged to grow. We foster greatness, and will coach and support you to meet your goals and aspirations.

Our unique Career Deal allows you to take control of your career and provides a transparent approach to career development. Our international alliance with Linklaters means we can support secondments all over the world.

Benefits

• Financial: market‑competitive fixed remuneration, employee recruitment referral program, discounts at hundreds of suppliers including retail outlets, health and travel insurance, charity matched funding program.
• Health and wellbeing: fully subsidised gym memberships, annual flu vaccinations, skin checks, in‑house snacks and catered meals, subsidised sporting and social activities, Employee Assistance Program including confidential counselling, wellbeing coaching and financial coaching for employees and their families.
• Flexibility: hybrid and flexible working arrangements to support you in your work and life commitments and passions, equipment to support working from home.
• Leave: ability to purchase additional annual leave, access to an enhanced, inclusive and flexible parental leave policy – 26 weeks paid parental leave with no minimum service for permanent employees and high‑quality executive coaching to support the transition.
• Recognition: team‑based recognition including social activities and contribution‑based recognition activities, and annual Allens Values Awards to nominate and recognise the incredible contributions of our people.

Allens is also proud to invest in our communities, giving you the opportunity to make a difference through our work on reconciliation, the environment and other social justice issues as well as our workplace giving and volunteering programmes.

How to apply?

We'd love to hear from you so please click "apply now"! If you would like to find out more, please visit "This is Allens" or listen to our Allens Confidential podcast to hear real stories from real people about life at Allens. Alternatively, for a confidential discussion, please email Olivia Newport, Talent Acquisition Consultant – [e-mail].

At Allens, our culture is made up of unique backgrounds and varying life experiences. We celebrate our people's differences across gender and gender identity, sexual orientation, age, ability, cultural backgrounds, First Nations communities and family and caring arrangements. If you require adjustments to fully participate in our application process, please contact us at [e-mail]. We encourage applicants from all backgrounds, so if you're excited about this role but your past experience doesn't align, please express your interest by emailing us at [e-mail]. The right role for you might be just around the corner!