Broker Development Manager

Bank First; City of Melbourne; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Be You leave

Free onsite parking

Flexible work

Be Well contribution

Parental leave

Volunteer leave

Job summary

Bank First is seeking a Broker Development Manager to strengthen its accredited broker network and help Australians achieve home ownership through purpose-led lending.

You'll build trusted relationships, champion responsible banking, and deliver sustainable outcomes for brokers and members while balancing growth with risk and compliance.

You will thrive in an autonomous role that values flexibility, exceptional service, and the ability to create meaningful partnerships across the broker market.

Qualifications

• Proven experience in broker relationship management and growth in lending or financial services.
• Tier 2 accreditation and experience in retail banking or broker distribution.
• Strong knowledge of broker market, lending products and NCC, FSR and privacy obligations.
• Exceptional relationship-building, communication and influencing skills with brokers and stakeholders.
• Proactive, commercially minded with balance of growth, risk and compliance.

Responsibilities

• Build trusted relationships across Bank First's accredited broker network.
• Champion a purpose-led lending proposition to help members access products and support.
• Create partnerships, grow referral opportunities and deliver sustainable outcomes for brokers and members.
• Represent the organisation with autonomy, flexibility and exceptional service.

Skills

Broker relationships

Business development

Home lending

Financial services

Tier 2 accreditation

Retail banking

Broker distribution

NCC knowledge

FSR compliance

Privacy obligations

Relationship-building

Communication skills

Influencing skills

Commercial mindset

Job description

Forget what you think you know about banking. We do things differently here. We exist to back teachers and nurses - building a bank designed entirely around them.

We're a customer-owned Australian bank with a clear purpose: making every money moment better. While our organisation has evolved, that deep connection to our purpose is stronger than ever. And now, we're scaling new heights. We're more than a bank - we're building something that gives back in real, everyday ways.

The difference you'll make

As Broker Development Manager, you'll play an important role in helping more Australians achieve home ownership through a bank that puts people before profit.

By building strong relationships across Bank First's accredited broker network, you'll champion a purpose-led lending proposition that helps members access the products and support they need to reach their financial goals.

You'll bring our values to life in market, creating meaningful partnerships, growing referral opportunities and helping deliver sustainable outcomes for brokers, members and the communities we serve.

Who we're looking for

We're looking for someone who is passionate about building trusted relationships and making a genuine difference through the work they do.

You'll bring a strong understanding of the broker market, a customer-first mindset and the ability to build lasting partnerships that create value for both brokers and members.

You are motivated, adaptable and self-driven, you'll thrive in a role that offers autonomy, flexibility and the opportunity to represent an organisation known for exceptional service, responsible banking and putting members at the centre of every decision.

You'll also bring:

• Proven experience in broker relationship management, business development, home lending or financial services, with a strong track record of driving sustainable growth.
• Tier 2 accreditation and experience within retail banking, lending or broker distribution.
• Strong knowledge of the broker market, lending products and regulatory requirements, including the National Credit Code (NCC), Financial Services Reform (FSR) requirements and Privacy obligations.
• Exceptional relationship-building, communication and influencing skills, with the ability to engage confidently with brokers and stakeholders at all levels.
• A proactive and commercially minded approach, with a passion for delivering exceptional experiences while balancing growth, risk and compliance requirements.

Why Bank First?

At Bank First, it's not just about profit - it's about giving back. That balance of purpose and performance is how we make a meaningful difference.

At Bank First, you'll find:

The chance you've been waiting to take:

Here, you'll move faster. We support our people to step up into opportunities that set their careers apart.

The difference you're ready to make:

Discover real autonomy and opportunities to innovate and drive meaningful change.

The bank you'll want to create:

Shape the future of purpose-driven banking with a team that values you as a whole person.

You'll also enjoy a range of perks, including:

• 6 extra days of 'Be You' leave every year, on top of your annual leave.
• Free onsite parking at our Hawthorn East office.
• Flexibility so work fits around your life, not the other way around.
• $285 annual 'Be Well' contribution for your health, hobbies, or wellbeing, plus wellbeing coaching and tools.
• 12 weeks paid parental leave, super for up to 52 weeks, and flexible return with reduced hours at full pay.
• Paid volunteer leave to support the community partners we're proud to back.

Ready to make your mark?

If you're ready to be bold, move faster and be part of something bigger, we'd love to hear from you.

We are committed to a diverse and inclusive workplace that reflects the members and communities we serve. We welcome applications from people of all ages, cultures, abilities, sexual orientations, and gender identities. We aim to provide a recruitment experience that’s fair, inclusive and accessible.