Brand Ambassador: Elite Customer Service & Merchandising

Nike; Adelaide; Hybrid; AUD 42,000 - 56,000; Full time

Benefits offered by this job

Product discount

Premium Store Fit-Out - dedicated room

Uniform provided twice per year

Employee development opportunities

Job summary

Nike Australia is seeking a motivated Athlete to deliver premium customer service in-store, share expert product knowledge, replenish stock and maintain Nike merchandising standards to create unforgettable experiences for every customer.

You will work a rotating schedule across weekdays and weekends in a full‑time role, receive a generous product discount, annual uniform provision, and access to development opportunities within a supportive team environment.

Qualifications

• Previous relevant retail and/or customer-service experience.
• A zeal for delivering a premium service experience.
• A passion for the NIKE brand/sports.
• A natural sense of urgency.
• An energetic demeanor.

Responsibilities

• Delivering premium customer service.
• Building and maintaining an expert level of product knowledge.
• Replenishing and maintaining stock.
• Maintaining visual merchandising standards in store.
• Assisting the store to achieve Key Performance Indicators.

Skills

Retail experience

Customer service

Product knowledge

Energetic demeanor

Job description

Nike Australia is seeking a motivated Athlete to deliver premium customer service in-store, share expert product knowledge, replenish stock and maintain Nike merchandising standards to create unforgettable experiences for every customer.

You will work a rotating schedule across weekdays and weekends in a full‑time role, receive a generous product discount, annual uniform provision, and access to development opportunities within a supportive team environment.