Branch Coordinator

Department of Jobs, Skills, Industry and Regions; City of Melbourne; On-site; AUD 101,000 - 114,000; Full time

Job summary

The Department of Jobs, Skills, Industry and Regions is seeking a Branch Coordinator in Melbourne to support the Executive team with proactive administration and strategic coordination. You will manage information flows, triage requests, and help maintain timely reporting and stakeholder engagement.

Working in the Policy and Strategy Branch within Skills and TAFE, you will assist with planning, project management and the wellbeing of the office, contributing to a well‑run environment and strong

Qualifications

• Critical Thinking and Problem Solving: Determines information needed to make informed decisions.
• Strategic Planning: Aligns day-to-day work with strategy and objectives.
• Flexibility and Adaptability: Accepts changes and collaborates across teams.
• Business and Commercial Acumen: Understands costs and engagement terms with external vendors.
• Resource Mobilisation: Monitors resources and acquires additional resources when needed.
• Interpersonal Skills: Tailors communications to audience and perspective.

Responsibilities

• Provides specialist administrative and corporate support expertise.
• Recommends resource allocation to immediate manager to meet service delivery priorities.
• Manages projects, usually under limited direction.
• Innovative thinking is an inherent feature of the job.
• Conveys specialist concepts and policies to clients, staff and stakeholders.
• Prepares reports, briefs and correspondence on complex issues at program or organisational level.

Skills

Critical Thinking

Strategic Planning

Flexibility

Business Acumen

Resource Mobilisation

Interpersonal Skills

Job description

The Department of Jobs, Skills, Industry and Regions is focused on growing Victoria’s prosperity, building the productive capacity of our economy and increasing participation – by creating more opportunities for people through skills and jobs; helping businesses and industries to thrive; and building vibrant communities and regions. For more information, see the DJSIR Strategic Plan 2023-2027. Our work spans numerous portfolios, supporting departmental ministers and operating across metropolitan, regional and international offices. The Department welcomes and encourages applications from diverse applicants, including First Peoples, refugees or asylum seekers, people from culturally and linguistically diverse (CALD) backgrounds, LGBTIQ+ people and people with disability. All roles at DJSIR can be worked flexibly and we offer reasonable adjustments for applicants with disabilities.

Branch Coordinator

• Salary: $100,894 - $114,476 ( Plus superannuation)
• Ongoing position
• Usual hours of work: Full-time ((flexibility may be available)
• Usual work location: 121 Exhibition Street, Melbourne VIC 3000 (flexibility may be available)

The Role Branch Coordinator is required to work independently and proactively in a small team to support the Executive team. You will have a keen eye for detail, strong proactive management of administrative functions and processes, triaging and responding to internal and external information requests, excellent organisational and communication skills, project management skills, and the demonstrated capacity to support the Executive Director and Directors through proactive management and effective relationships within the branch and with stakeholders. Working to the Principal Adviser, you will also be required to support them with tasks as requested. This role also requires proactive management of the external office environment so the branch can function effectively and to promote staff wellbeing by contributing to a positive and well organised environment, including through the management of occupational, health and safety risks.

Key accountabilities

• Provides specialist administrative and corporate support expertise
• Recommends resource allocation to immediate manager in order to meet service delivery priorities
• Manages projects, usually under limited direction
• Innovative thinking is an inherent feature of the job
• Conveys specialist concepts and policies to clients, staff and stakeholders
• Prepares reports, briefs and correspondence on complex issues that impact at program or organisational level

The Team

The position of Branch Coordinator will work within Policy and Strategy Branch, which sits within Skills and TAFE Group. Skills and TAFE (S&T) focuses on enabling Victorians to access the knowledge, skills and attributes they need to participate in today's workforce, prepare for future jobs, and achieve their educational aspirations. Working in close partnership with the Victorian Skills Authority (VSA), S&T provides leadership and stewardship of a responsive, high-quality vocational education and training (VET) system. This includes oversight of the Victorian TAFE Network, led by the Office of TAFE Coordination and Delivery (OTCD), and the apprenticeships system, with a strong focus on aligning training with industry needs and strengthening pathways into the workforce. S&T supports lifelong learning and inclusive education through Adult, Community and Further Education (ACFE) and the Learn Local network, helping adult learners progress into further study or work. S&T collaborates across government, industry, education providers, and communities to deliver skills-focused solutions that improve workforce outcomes and enable businesses to access a skilled workforce.

About You

To be successful in this role you will have the following skills and experience:

• Critical Thinking and Problem Solving: If required, determines additional information needed to make informed decisions. Applies critical thinking and problem-solving concepts in the right context.
• Strategic Planning : Ensures day to day planning and work processes are in line with team/organisation strategy; Identifies and develops own and team objectives linking strategies to actions to achieve these; Guides others in strategic planning process.
• Flexibility and Adaptability : Accepts changed priorities without undue discomfort . Responds quickly to changes. Comfortable working in collaboration with teams outside of own organisation.
• Business and Commercial Acumen : Understands costs of operations and seeks efficient ways of operating. With external vendors, ensures good understanding on engagement terms and holds parties accountable for delivery.
• Resource Mobilisation : Monitors resources utilisation within guidelines; where required, acquires additional resources within defined parameters, takes corrective actions when resource utilisation practices deviate from guidelines established.
• Interpersonal Skills : Sees things from another's point of view and confirms understanding; Tailors communications according to audience and/or audience preference.

Further Information

For a confidential discussion, please contact Alicia Sim, Principal Adviser via email [email protected]

The department is committed to creating and maintaining a child safe organisation. We have zero tolerance of child abuse and are committed to taking the necessary steps to protect children from harm by adopting a preventative, proactive and participatory approach to child safety in accordance with the Child Safe Standards.

Successful candidates will be required to undergo a National Police Records Check prior to commencing employment with the Department. For further information on the position, please refer to the attached position description.