Booking Officer - Elective Bookings

Queensland Government; Mackay Regional; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Salary packaging

Leave entitlements

Flexible working

Career development

Education opportunities

Paid parental leave

EAP

Private health insurance discount

Fitness Passport

Job summary

The Mackay Base Hospital Elective Bookings team is seeking a Booking Officer to join on a temporary basis. You will provide an efficient booking service for all patients and optimise the use of booking time for Consultants and Clinicians, delivering a high level of customer service with empathy and patience.

The role is part of Mackay Hospital and Health Service, serving communities across the region. The department offers flexible working arrangements and opportunities for professional

Responsibilities

• Provide efficient booking service for all patients.
• Utilise booking time efficiently for Consultants and Clinicians.
• Demonstrate high level customer service with empathy and patience.

Job description

Role detailsThe Elective Bookings team at the Mackay Base Hospital is seeking applications for a Booking Officer to join their team on a temporary basis.For information on how to apply and the mandatory requirements for this role, please refer to the attached Role Description.Your opportunityProvide efficient booking service for all patients and provide efficient utilisation of booking time available for Consultants and Clinicians. Position provides a high level of customer service, demonstrating understanding, empathy, patience, and a positive attitude.About our Hospital and Health ServiceMackay Hospital and Health Service has 6 hospitals, 2 multi-purpose health services and 4 community health centres that employ more than 3,500 staff. The district covers an area of approximately 90,000km2 and provides services to patients and their families in Bowen, Cannonvale, Clermont, Collinsville, Dysart, Glenden, Mackay, Middlemount, Moranbah, Proserpine and Sarina.Some of our great benefits on offerCompetitive wages, salary packaging and leave entitlementsFlexible working arrangementsA diverse work cultureCareer developmentProfessional development opportunitiesEducation opportunities, Study and ResearchPaid parental leaveEmployee Assistance Program (EAP)Discounted Private Health InsuranceFitness PassportThis work is licensed under a Creative Commons Attribution 3.0 Australia License.