Beverage Expert & Customer Experience Champion

The Coles Group; Newcastle City Council; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Instore and online discounts

Flexible shifts

Opportunities to learn and grow

Staff recognition

Job summary

Liquorland, part of Coles Group, is hiring a Team Member to help customers with a friendly, knowledgeable service across our local liquor range. You’ll be on the floor assisting shoppers, answering queries and contributing to a welcoming store environment.

The role emphasizes great customer experiences, standing for long periods, lifting up to 17 kg, and holding a current RSA qualification. We offer flexible rosters and staff discounts.

Qualifications

• A commitment to providing great customer experiences by working with enthusiasm, energy and pace.
• Enjoy engaging with customers, you’ll be a go‑to person for queries.
• Stand for long periods and lift up to 17 kg.
• Current accredited RSA qualification is required.

Responsibilities

• Provide excellent customer service and answer shopper queries.
• Assist with stock replenishment and store presentation.
• Support safe and welcoming store environment.

Skills

Enthusiasm

Customer service

Communication

RSA qualification

Physical stamina

Job description

Liquorland, part of Coles Group, is hiring a Team Member to help customers with a friendly, knowledgeable service across our local liquor range. You’ll be on the floor assisting shoppers, answering queries and contributing to a welcoming store environment.

The role emphasizes great customer experiences, standing for long periods, lifting up to 17 kg, and holding a current RSA qualification. We offer flexible rosters and staff discounts.