Beverage Enthusiast & Customer Experience Lead

endeavour group careers; Mackay Regional; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Discount card

Wellbeing support

Employee assistance program

Job summary

BWS is hiring a Team Member to engage with customers, share your passion for our drinks, and create memorable moments in-store.

You’ll highlight loyalty programs, keep shelves stocked, maintain a safe, clean environment, and uphold responsible service of alcohol.

Join a friendly, inclusive Endeavour Group team and grow your career while having fun together with your customers. We offer exclusive store discounts, wellbeing support, and a supportive team culture.

Qualifications

• Ability to talk with customers confidently and authentically.
• Good availability across the day, evenings and weekends.
• Ability to work both autonomously and as part of a team.
• Genuine interest in learning and expanding product knowledge.
• Desire to own your career within a large group.
• Active lifestyle and willingness to be on your feet.

Responsibilities

• Engage with customers and share passion for our drinks to create memorable moments.
• Promote BWS loyalty programs and inform customers of benefits.
• Keep shelves stocked to provide the best choices.
• Maintain a safe and clean environment for customers and teammates.
• Uphold responsible service of alcohol guidelines.
• Be yourself and contribute to a sociable, fun store culture.

Skills

Customer engagement

Communication

Availability

Teamwork

Product knowledge

Job description

BWS is hiring a Team Member to engage with customers, share your passion for our drinks, and create memorable moments in-store.

You’ll highlight loyalty programs, keep shelves stocked, maintain a safe, clean environment, and uphold responsible service of alcohol.

Join a friendly, inclusive Endeavour Group team and grow your career while having fun together with your customers. We offer exclusive store discounts, wellbeing support, and a supportive team culture.